We are seeking a highly motivated and organised individual to join our team as an
Administration and HR Support
. This role will be essential in providing comprehensive support across administration and human resources, ensuring smooth operations, continuous improvement, and maintaining a high level of customer service. You will be working closely with our Directors to streamline processes, ensure compliance, and support the growth and success of our business.
Key Responsibilities:
Administration:
Customer Support
:
Be the first point of contact for client phone calls, providing outstanding service.
Manage email inboxes .
Enter quotes and orders into our business system. Training will be given
Collate and record customer feedback data to ensure we maintain high standards.
Organisation
:
Stock take goods in the yard on a weekly basis and update spreadsheet with the correct information - training will be given
Manage health and safety administration, keeping the health and safety board current, and have a Health and Safety Certificate, such as NEBOSH or IOSH, or willing to train to be a H&S officer
Assist the departments with necessary paperwork, including subcontractor onboarding forms, RAMS, vehicle checks, MOTs, Inspections of vehicles
Ensure all PAT Testing, lifting operating and lifting equipment regulations 1988 (LOLER) training will be given
Provision and use of work equipment regulations (PUWER), is completed on hire vehicles by planning, make safe and inspect all aspects of machines.
Managing the logistics of deliveries and collections of material and machinery
Managing and recording Tacho information from lorries.
Continuous Improvement
:
Contribute ideas to enhance operational efficiency.
Share knowledge with the team to foster improvement.
Identify opportunities to improve health and safety practices in alignment with HSE guidelines.
Review data with key stakeholders to identify trends and implement solutions to address root causes.
Human Resources:
Responsible for all HR, including sickness, holidays, disciplinaries, checking and updating policies and procedures.
Support recruitment efforts, including interviews and onboarding
Complete new colleague inductions to ensure smooth integration into the company
Responsible for collating payroll and adding onto Xero.
Liaising with Accounts
Keep all employee details up to date and ensure documents are correctly uploaded to systems
Track and manage training plans for all colleagues across the business
Have experience of using Connect Teams for timesheets, holiday, sickness and scheduling
Be the go-to person for all colleagues regarding administrative or HR-related enquiries
Identify ways to enhance people management practices in the business and provide relevant HR support.
Our Values:
At LF Fencing Limited, we expect all our employees to embody and promote our core values:
Trust
: Trust the process and our people. Encourage and support each other.
Pride
: Take pride in the work you do and represent yourself and the company with excellence.
Commitment
: Be punctual, eager to take on new challenges, and deliver on your promises.
Customer Service
: Go the extra mile to provide outstanding customer service and maintain strong communication.
What We're Looking For:
Proven experience in administration and HR support (minimum of 2 years preferred)
Have experience with using an Apple Mac and Microsoft office (desirable)
Excellent organisational and time management skills
Strong attention to detail and the ability to multitask
Knowledge of ISO standards, health and safety regulations, HR requirements and general office procedures - desirable
Knowledge of credit control - desirable
Knowledge of using Xero and Connect Teams desirable
Knowledge of payroll, sickness, timesheets and holidays
Strong communication and interpersonal skills to interact with employees and clients, suppliers and contractors
A proactive attitude and willingness to continuously improve processes and practices
Why Join Us?
Work in a dynamic and supportive environment.
Opportunities for career growth and development.
A chance to make a real impact on the company's success.
Competitive salary and benefits package.
How to Apply:
If you're ready to make a difference and join a company that values your contribution, please submit your CV and a cover letter to enquiries@lffencing.co.uk
We look forward to hearing from you!
Job Type: Full-time
Pay: 25,800.00-27,334.00 per year
Benefits:
Company events
Company pension
Employee discount
Work from home
Work Location: In person
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