Job Description

PSG NW Ltd is a trusted and professional provider of bespoke security solutions across the UK. With years of industry experience, we specialise in delivering reliable, client-focused services ranging from manned guarding and mobile patrols to event security and traffic management.

We are proud of our reputation for maintaining the highest standards in security provision, with a team of fully trained, SIA-licensed professionals committed to protecting people, property, and assets. Our approach is rooted in integrity, accountability, and a strong emphasis on customer service -- ensuring each client receives a tailored security strategy to meet their specific needs.

As a growing business, we offer a dynamic and supportive environment where team members are valued and encouraged to develop. Joining us means becoming part of a forward-thinking company that is passionate about safety, professionalism, and continual improvement.

About the Role:

We are seeking a detail-oriented and proactive

Office and Invoice Administrator

to join our growing team. The successful candidate will play a key role in supporting both administrative operations and financial processes, ensuring smooth day-to-day office management and accurate billing procedures.

Responsibilities:

Administrative Duties:

Perform general office duties including filing, report generation, and reordering supplies. Collect weekly timesheets. Log daily activities and maintain up-to-date client information in the company database. Call potential clients from a provided database to generate new business leads. Communicate with customers to understand their needs and offer suitable services. Respond calmly and professionally to customer queries. Creating ROTA and Processing Timesheet processing Create and send invoices and statements to clients. Check data accuracy on bills and fix billing errors as necessary. Track payments and manage outstanding debts. Report discrepancies to the finance department. Assist with developing and improving billing procedures

Requirements:

Minimum

1 year of office administration or clerical experience

. Previous experience in invoicing, billing is compulsory. Proficiency in

Microsoft Office

Working knowledge of

SAGE

or similar accounting software is desirable. Strong organisational skills and keen attention to detail. Excellent verbal communication and active listening abilities. Ability to manage customer queries calmly and professionally.
Capable of working both independently and collaboratively within a team

Job Type: Part-time

Pay: Up to 13.00 per hour

Expected hours: 21 - 30 per week

Work Location: In person

Expected start date: 01/10/2025