Job Description

Job Ref:

EHG3058

Branch:

Head Office

Location:

Head Office, London (South West)

Salary/Benefits:

32,000

Contract type:

Permanent

Hours:

Full Time

Shift pattern:

8am -5pm

Hours per week:

42.5

Posted date:

26/06/2025

Closing date:

09/08/2025

Office Assistant / Family PA

Based in Fulham, London

Join a company where your support skills really matter.

At

Eclipse Hotels Group

, we believe that exceptional support behind the scenes is just as important as front-line hospitality. We're an international hotel group with headquarters in London and a growing portfolio of Holiday Inn, Holiday Inn Express, and CiTi Hotels across the UK, Europe, and the Caribbean.



We're now looking for a warm, organised, and proactive

Office Assistant / Family PA

to join our busy head office team in Fulham.



This is a varied role where no two days are the same - ideal for someone who enjoys being the go-to person in the office and has a background in personal assistance, office coordination, or administrative support.

What we offer:

Complimentary lunch on duty, plus snacks and refreshments always available. 28 days' holiday (including bank holidays). Free access to our on-site gym. Early access to your earnings through Wagestream. Generous employee discounts across 5,000+ IHG hotels worldwide. Hundreds of discounts for shopping, dining, and entertainment. A genuinely supportive and lively work environment where your contributions are valued. Opportunities to learn, grow, and develop within a forward-thinking hospitality group.

What you'll be doing:

Acting as the first point of contact: answering calls, welcoming visitors, managing deliveries, and keeping the reception and communal areas tidy and presentable. Providing PA support: managing diaries, booking travel and accommodation, processing expenses, and assisting the senior team with everyday admin and logistics. Helping things run smoothly: from ordering office supplies and food deliveries to coordinating birthday cakes and team social events. Handling post and courier arrangements, supporting inventory checks, liaising with our cleaner, and overseeing pantry and stationery supplies. Using systems such as Slack, Dropbox, Outlook and others to manage communication, reporting and file organisation. Supporting family-related matters such as scheduling medical appointments, coordinating travel, managing the family calendar, and pitching in with ad-hoc tasks you've likely done for your own family in the past - think practical, personal and proactive.

You'll fit right in if you:

Have previous experience as a Personal Assistant, Office Administrator, Receptionist, or similar support role (hospitality experience is a bonus but not essential). Enjoy helping others and keeping everything organised behind the scenes. Are confident with Microsoft Office (Word, Excel, Outlook), and open to learning new tools like Slack and Dropbox. Communicate clearly, manage your time well, and have a sharp eye for the small details that keep everything ticking.

We'd love to hear from you.

If you're looking for a role where you can truly make a difference and be part of a supportive, dynamic team, send us your CV and let's chat!