Job Description

Job Ref:

MAY1391

Branch:

Claridge's

Location:

Claridge's Hotel, London (West)

Salary/Benefits:

Competitive Salary

Contract type:

Permanent

Hours:

Full Time

Hours per week:

40

Posted date:

25/07/2025

Closing date:

07/09/2025

We are seeking an exceptional

Office Coordinator

to join our Housekeeping team here at Claridge's.



Set in the heart of Mayfair, Claridge's is an art deco icon and a byword for understated elegance. Since the 1850s, Claridge's has excelled at the finer things in life: glamorous design, inspiring dining, impeccable service. There are many 5-star hotels in London but nowhere quite like Claridge's. The hotel is a unique combination of splendour and charm with long-standing connections with royalty that have led to it sometimes being referred to as "annexe to Buckingham Palace". Claridge's has a famous all-day dining and Afternoon Tea restaurant the 'Foyer Reading Room', L'Epicerie that offers a culinary theatre of the kitchen, and three bars: Claridge's Bar, the intimate Fumoir and effortlessly elegant Painter's Room.



As an

Office Coordinator

you will be responsible for:



The Office Co-ordinator role is primarily to manage and organise the daily operations of our very busy Housekeeping Office. You will be responsible for all administrative duties and handle all communication in and out of the Housekeeping Office. You will play a critical role in the smooth operation of the department, acting as primary liaison between Housekeeping and other departments within the hotel, in addition to coordinating internal communications.


You will be in charge of answering telephone calls and deal with all requests accordingly, co-ordinating with other departments to solve any operational matters. You will order housekeeping supplies, keep attendance records and prepare payroll reports as well as update and maintain all Housekeeping files and records. You will be responsible for handling Lost Found items, arranging baby sitters and spot-check rooms. You will also assist to ensure the efficient and smooth running of the Housekeeping Department, guaranteeing that the service level is maintained to the highest possible standard.

A Rewarding Career with Maybourne

At Maybourne, we are proud to offer a thoughtfully curated selection of benefits designed to support your wellbeing, nurture your development, and celebrate your milestones - both personal and professional.

Health Wellbeing

Complimentary access to our all-day dining staff restaurant, offering nourishing and seasonal dishes Option to purchase up to five additional days of annual leave per year. Monthly access to subsidised massage and podiatry treatments A programme of wellbeing initiatives, from mental health support to physical activity 24-hour confidential assistance helpline On- and off-site Occupational Health support Life assurance through our Death in Service scheme Eye care support, including vouchers and contributions towards glasses
Flu vaccination vouchers
Cycle to Work Scheme

Recognition Growth

An extra paid day's leave to celebrate your birthday Instant recognition and award programme, celebrating extraordinary contributions Dedicated in-house training and development to support your personal and professional growth Monthly colleague awards with generous prizes Opportunities for internal progression and cross-property moves 'Introduce a Star' referral scheme - with rewards of up to 1,500
Long service celebrations to honour your continued dedication

Financial Care

A highly competitive salary package Increased holiday entitlement after 3 and 5 years of service Family-first policies, including enhanced maternity and paternity pay Season ticket travel loans A generous pension scheme
Smart Tech Benefit - Opportunity to buy electrical goods with monthly repayments to help you spread out the cost.

Moments to Remember

Exceptional colleague rates of 50 per night across Maybourne properties for you and your family A hosted 'Guest Experience Stay' -- immerse yourself in the full Maybourne experience
50% off food and beverage across our restaurants and bars
Invitations to a year-round calendar of cherished colleague events - from the Maybourne Picnic to our festive celebrations Thoughtful gifts to mark weddings, new arrivals, and retirements

Selected benefits are subject to terms and conditions.


In line with the requirements of the Asylum Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.


Timeless Elegance in Mayfair

Step into the heart of Mayfair and discover Claridge's, an Art Deco icon that has epitomised understated elegance since the 1850s. Renowned for impeccable service, timeless design, and inspiring dining, this storied hotel offers signature suites and rooms with soaring views across London. From landmark restaurants to hidden-gem bars, every detail--from Afternoon Tea to cocktail hour--stirs the senses. There are many five-star hotels in London but nowhere quite like Claridge's.