Job Description

Office & Customer Support Assistant (Part-Time)

Location: Poole, Dorset
Pay: 12.50 per hour
Hours: 20-25 hours per week | Temp-to-Perm

About Us

Signs & Stickers Ltd is a signage and print company based on the Nuffield Industrial Estate in Poole. We're primarily an eCommerce-based business, supplying custom signage to customers all over the UK. We're a small, friendly team with big ambitions, and we're now looking for the right person to support us as we grow.

The Role

This is a varied office-based role, ideal for someone who enjoys working across different tasks and has strong admin and customer service skills.

Key Responsibilities:

General office admin including email management, data entry, and filing Preparing quotes and assisting with invoicing (QuickBooks experience beneficial) Answering phones and providing excellent customer support Responding to customer queries via email and across online marketplaces Assisting with marketing campaigns and social media posts Listing and updating products on our website Supporting day-to-day business operations

What We're Looking For

Very organised with excellent attention to detail Confident computer user with strong typing and data entry skills Excellent written and verbal communication Experience using Microsoft Office and email systems Knowledge of phone etiquette and customer service principles Proven experience in a similar administrative or office-based role (required) Customer service experience (preferred) Any knowledge of Canva or graphic design tools is a bonus

Working Hours

20-25 hours per week Ideally Monday to Friday, 9am-2pm (flexible for the right candidate) Free on-site parking available

Education & Experience

GCSE or equivalent (preferred) 1 year of administrative experience (required) 1 year of customer service experience (preferred) Fluent English (required)

Additional Info

This is a temporary role with the opportunity to become permanent. Duties may evolve over time based on business needs.

Job Types: Part-time, Permanent, Temp to perm
Contract length: 6 months

Pay: 12.50 per hour

Expected hours: 20 - 25 per week

Benefits:

Casual dress Company pension Flexitime Free parking On-site parking
Schedule:

Monday to Friday
Experience:

Customer service: 1 year (preferred) Phone etiquette: 1 year (preferred)
Work Location: In person

Reference ID: S&S1002
Expected start date: 20/08/2025