Office Junior Customer Service Apprentice

Leamington Spa, ENG, GB, United Kingdom

Job Description

The Office Junior Apprentice will provide general administrative support to ensure the smooth and efficient operation of the office. This role offers an excellent opportunity for someone looking to start a career in business administration while gaining a recognised qualification and hands-on experience in a professional environment.

Gain experience through training across multiple departments including Accounts, Sales and all administrative functions.

Range of Duties



Screening calls and taking detailed, accurate messages where necessary Managing the reception area, including welcoming customers and guests Weekly stationery inventories to ensure all stock is up to date and ordering more when necessary Managing and distributing all incoming and outgoing post and couriers Photocopying, faxing, binding and filing all company documents Booking meeting rooms and organising refreshments Helping company colleagues with email correspondence Updating contact lists on the company database Providing telephone support during peak times Office cover during holidays Assisting the office manager with regular health and safety checks Processing purchase orders for requested items. Recording utilities, including meter readings and resolving any issues. Ad-hoc secretarial duties, including running personal errands and booking lunches Contribute to team projects and initiatives as needed. Collecting, verifying, and reviewing data

Mission Statement



Throughout the Country we wish, within our selected business area, to be the preferred source of catering and associated services, contributing to a better-quality working environment.

By being close to our customers, we fulfil their needs with innovative high-quality solutions. Through empathy, responsiveness and dependability, we seek to earn their loyalty. Our cultures attract and nourishes individuals who are energetic, committed and have a passion for our business. We respect differences and pledge to act responsibly in social, environmental and business contexts. By striving to be the best in our business we achieve growth and increased value for our customers and employees.
Culture

Our ability to provide excellent support both locally and nationally. To produce locally sourced food as close to service time as possible. To provide an environment in which all our employees develop to their full potential. To always deliver on our promises, to offer our clients a catering service which is based on trust and partnership.
Core Values

Valuing our employees Exceeding our customers' expectations Delivering our promises every day Excellent food Excellent services

To become an apprentice, you must:



be 16 or over not already be in full-time education

As an apprentice you'll:



complete a level 2 Customer Service Practitioner apprenticeship standard have regular one to one sessions with a dedicated trainer either remotely or through visits to your workplace learn and train for a specific job get paid and receive holiday leave get hands-on experience in a real job study for at least 20% of your working hours complete assessments during and at the end of your apprenticeship be on a career path with lots of future potential be entitled to a TOTUM membership
Skills required

Polite telephone manner Excellent written and verbal communication skills Strong attention to detail and organisational skills. Good written and verbal communication skills. Ability to work effectively both independently and as part of a team. Basic IT skills (Microsoft Office, email, internet research). Extremely organised Able to prioritise a changing to-do list Uses initiative Proactive, reliable, and eager to learn.
Job Types: Full-time, Apprenticeship

Pay: From 7.55 per hour

Expected hours: 37.5 per week

Work Location: In person

Beware of fraud agents! do not pay money to get a job

MNCJobs.co.uk will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Related Jobs

Job Detail

  • Job Id
    JD4213642
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Full Time
  • Job Location
    Leamington Spa, ENG, GB, United Kingdom
  • Education
    Not mentioned