Island Meadow Parks is a family business that manages seven holiday caravan parks in the UK, offering static caravans for sale, caravans for hire, touring and camping.
The administration work for our parks is done by a small and friendly team at our head office in Bracklesham Bay, near Chichester in West Sussex.
We are looking for an enthusiastic, versatile and helpful person, who can take on the management of the office team and their busy workload. This is a hands on role that will require someone who is both comfortable carrying out the work as well as dealing with issues escalated from the team.
Duties will include:
Supporting the small office team
Resource planning and ensuring the office is adequately staffed.
Responding to telephone, email and social media enquiries
Processing bookings and payments
Managing complaints
Writing letters and general office admin
Liaising with suppliers, ordering products, and managing office supplies
Booking caravan transport and logging aftersales faults
Updating our web site, maintaining our web store and posting online adverts
Chasing debtors
Maintaining our Health & Safety records
Assisting the Company Directors and other staff within the group
The ideal candidate will have experience of managing a busy office environment, and will have the following skills and attributes:
General office management
Excellent communication and interpersonal skills
A good level of spoken and written English
A good telephone manner
Good computer and keyboard skills
Good experience using Word and Excel
Good experience using the internet, email and social media platforms
Experience using database systems
Organised, accurate, versatile and helpful
Able to manage and motivate others in order to prioritise workloads effectively
A willingness to learn new skills
Knowledge of the holiday park industry would be an advantage
Positive, friendly, with a good sense of humour
This is a full time permanent position, working 37.5 hours per week, 9am to 5.30pm, Monday to Friday, based at our head office.
To apply, please send us a copy of your current CV. Reference: IMP Office Manager.
Successful candidates will initially be contacted for a pre-interview telephone chat, followed by a face to face interview.