Job Description

About Us

We are a growing accountancy practice dedicated to delivering tailored financial solutions to individuals and businesses. Our team prides itself on professionalism, innovation, and client care. We are seeking a proactive and highly organised

Office Manager

to oversee the smooth running of the practice and support both client-facing and internal operations.

Role Purpose

The Office Manager will play a central role in the day-to-day operations of the practice. This includes managing office functions, client administration, marketing, communications, and ensuring that internal processes run efficiently. The role requires excellent organisational skills, strong communication abilities, and the flexibility to work across multiple functions in a small but dynamic business.

Key Responsibilities

Client & Business Development

Manage client onboarding, ensuring smooth transition and compliance with internal procedures. Draft, issue, and follow up proposals for prospective clients. Support client relationship management, acting as a key contact for existing clients. Assist in developing and delivering marketing campaigns, including digital and print. Manage social media accounts and online presence to support business growth.

Finance & Administration

Raise and issue client invoices. Credit control. Review, process, and manage administrative supplier invoices. Monitor and maintain internal budgets for office expenses and supplies. Support HR functions, including maintaining employee records and coordinating documentation. Manage and update internal contracts, agreements, and practice documentation.

Operations & Processes

Oversee software management, including internal practice tools and client-facing software where managed by us. Ensure internal processes and policies are regularly reviewed and updated. Implement and improve office procedures to ensure efficiency and compliance. Manage office supplies, equipment, and vendor relationships. Coordinate with external providers for services and support as needed.

Communications

Act as the first point of contact for external communications, ensuring timely and professional responses. Support internal communication and coordination across the practice team. Draft and manage correspondence, newsletters, and announcements to clients and stakeholders.

Skills & Experience

Previous experience in an office management, operations, or practice support role (professional services experience desirable). Strong organisational and multitasking skills with excellent attention to detail. Confident communication and interpersonal skills, both written and verbal. Good working knowledge of Microsoft Office, cloud-based systems, and practice management software (experience with accountancy software desirable). Experience managing social media platforms for business purposes. Ability to manage confidential information with discretion. Proactive, self-motivated, and comfortable working independently in a small-team environment.

What We Offer

Supportive and collaborative team environment Professional development opportunities 4 Day Working week (No working on a Friday!) Fully Virtual working. Flexible working arrangements The chance to contribute directly to the growth and success of the practice
Job Types: Part-time, Temp to perm
Contract length: 6 months

Pay: 19,341.50-39,803.37 per year

Expected hours: 10 - 20 per week

Benefits:

Company pension Work from home
Work Location: Hybrid remote in Crawley RH10