Job Description

Office Manager


Bayards Court, Dartmouth


35,936.16 per annum


39 hours per week


Keeping everything running seamlessly


Bayards Court is a place where life feels effortless for residents and the team alike - and that's where you come in. As Office Manager, you'll be the go-to person for smooth operations, handling everything from schedules and records to those little details that make a big difference.


This role is about more than admin - it's about creating calm and clarity behind the scenes so others can focus on delivering exceptional care. If you're proactive, highly organised and thrive on making things happen, we want to hear from you.


Your role


Provide efficient administrative support to ensure smooth care home operations
Manage payroll, billing and resident financial arrangements accurately
Support recruitment, onboarding and colleague record maintenance
Assist with HR tasks, compliance checks and regulatory submissions
Oversee procurement, stock control and financial processes
Cover reception duties and conduct tours for prospective residents
Prepare for audits and inspections with organised documentation
Coordinate meetings, take minutes and follow up on actions
Promote collaboration across teams and model professional conduct


Your skills


NVQ Level 3 in Business Administration or equivalent experience
Proven administrative experience, including handling financial data and payroll
Confident managing meetings, minute-taking and supporting revenue processes
Experience supervising or managing colleagues
Strong communication, interpersonal and customer care skills
Accurate record-keeping and clear information sharing
Ability to manage time effectively and meet deadlines
Proficient in Microsoft Word and Excel (intermediate level)
Professional, flexible and respectful approach to residents and families


Your rewards


You deserve more than the basics. That's why, alongside 25 days' annual leave (rising to 30, plus bank holidays), occupational sick pay linked to length of service, and a pension matched up to 7%, we've created a package to help you thrive:


Health and wellbeing support - including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling
Company-paid life insurance
Parental leave arrangements and paid volunteering days
Company-funded training and ongoing career development opportunities
Flexible working options
Exclusive retail discounts, Cycle to Work, and brand-new salary sacrifice electric car schemes


Some rewards are subject to a qualifying period or other criteria - please get in touch for more information.


Why Vivant? With over 25 years of experience from Sanctuary Care behind us, Vivant Care is built on a foundation of trusted expertise and a bold vision for the future of care. When you join Vivant Care, you're not just stepping into a role - you're helping shape a new standard for later-life living.


Curious about what it's like to work with us? Discover our values, culture, and real stories from our teams at www.vivant-care.co.uk/jobs or follow us on socials.


Before you apply


We're currently only accepting applications from those with the right to work in the UK.
If you're applying internally, please use your internal careers account to submit your application.
We may receive a high volume of applications and reserve the right to close this advert early - so don't miss out, apply as soon as you can.


Inclusion is one of our core values. We're committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.


Building Equality and Diversity


Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.


We work closely with the Home Office in order to prevent illegal working.


An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.


Vivant Care is a subsidiary of Sanctuary Housing Association, an exempt charity.


Job Type: Full-time


Work Location: In person