Job Description

Sales Office Manager

Forward thinking Sales Office Manager wanted with a passion for people and head for business

A fantastic opportunity has arisen to join us here at Toppings Pies. We are looking for an energetic, hands-on, dynamic, and enthusiastic individual who is passionate about their role.

Being a Sales Office Manager requires skill and dedication, so you will have incredible organisational skills and attention to detail, have a hands-on approach, along with stamina and the ability to remain positive and calm when under pressure.

Who are we looking for?

As the Sales Office Manager you will have the skills to manage and motivate a team of people to achieve their individual and collective KPIs.

For this role you will be working to a high level of detail, making vital business decisions, managing the day to day enquiries/booking process and aftercare. A right first-time approach is essential.

Being able to develop a team is key, you will be expected to monitor and report on KPIs that will ultimately drive the Companie`s sales strategy.

You will have strong leadership and influencing skills and enjoy working in a competitive and customer-led environment.

About Us

Toppings Pies is a proud family-run business, producing award-winning handmade pies, pasties, and quiches with care and quality at the heart of everything we do. As our business continues to grow, we are looking for an Office Manager to support the smooth running of our office and day-to-day operations. This is a varied role, perfect for someone who enjoys a hands-on approach in a small, friendly team environment.

Your day-to-day responsibilities

Overseeing the control of rotas

Managing and developing the team

Being the point of call for any business issues

Monitoring performance levels and giving direction to ensure KPIs are met

Oversee daily office administration and ensure smooth communication across the business.

Handle incoming calls, emails, and customer/supplier enquiries in a professional and friendly manner.

Assist with finance tasks such as raising invoices, processing orders, and maintaining accurate records.

Coordinate delivery schedules and assist with logistics administration when needed.

Maintain filing systems (both paper and digital) for easy access and compliance.

Prepare reports and documents for management.

Provide support to the family owners and management team on day-to-day business needs.

Qualifications & Skills

Previous experience in office management, administration, or a similar role.

Strong IT skills, including Microsoft Office (Word, Excel, Outlook) and/or Sage/QuickBooks (or similar).

Excellent organisation and multitasking abilities.

Good written and verbal communication skills, with a professional and approachable manner.

Experience in a food production or manufacturing environment (desirable but not essential).

Flexible and willing to adapt to the varied demands of a family business.

Willing to learn and help in other departments when needed.

What We're Looking For

A proactive problem solver who can take ownership of tasks.

Someone friendly and approachable, with a customer-first mindset.

A team player who doesn't mind rolling up their sleeves when needed.

Someone who shares our values of quality, care, and family.

Work Environment & Benefits

Based in Doncaster

Full-time, on-site role Monday - Thursday 8AM-5PM Friday 8AM-4.00PM

Staff discounts on our award-winning pies and products.

Be part of a close-knit, supportive family business with opportunities to grow.

Permanent Position

3month Trial Period

Salary From 15 per hour to be reviewed

Job Type: Full-time

Pay: From 15.00 per hour

Expected hours: 41.5 per week

Benefits:

Employee discount Free parking On-site parking Store discount
Work Location: In person

Expected start date: 01/09/2025