Job Description

Reports To: General Manager

Contract: Full-Time, Permanent

Shift Pattern: Monday to Friday, 08:30 to 16:30

Based: Glasgow

Salary: Up to 30,000 per annum (dependant on experience).

BENEFITS

30 Days' Annual Leave (including Bank Holidays) Annual Salary Review Enhanced Company Sick Pay Enhanced Maternity, Paternity & Adoption Pay Option to Purchase Additional Holidays Health Cash Plan.

ABOUT SELECT GROUP

For over 25 years Select Group have been providing security systems and highly trained staff where they're needed most. We are a family-run business, in addition to being a market leader in Security CCTV and Services, Events and Labour Provision.

We operate primarily across the following five markets:

1. Cutting Edge CCTV Technology

2. Security Guarding

3. Fixed CCTV Intruder, Fire and Access Control Systems

4. Waking Watch

5. Void Property Facilities Management.

Across these markets we have a growing list of satisfied customers across the country, who we assist in the protection of their assets with our construction security solutions, corporate security officers, and void property security.

WHO YOU ARE

The Office Manager holds a crucial position in facilitating the seamless operation of our business. Reporting to the General Manager and providing support to the Select Management Team, this role encompasses diverse administrative tasks essential for the smooth functioning of our office. Exceptional organizational skills, multitasking capabilities, and meticulous attention to detail are essential attributes for success in this role.

KEY RESPONSIBILITIES

Build good relationships with clients with the use of effective communication and excellent customer service Gain and develop good general knowledge of client companies and their contract requirements. Respond effectively and efficiently to all client/staff queries Adhere to and to comply to ISO 9001 standard Always maintain confidentiality of the Company and adhere to the principals of the Data Protection Act 2018 Help devise, develop, and implement & maintain good administrative practices by: Updating and maintaining Zoho CRM files and Quotation System Keep the office running efficiently Serve as a key point of contact for employee questions, requests, and general support Help create and maintain an office environment that is safe, organised, and enjoyable Support all day?to?day office operations Track, order, and maintain office and employee supplies Ensure compliance with all office safety standards and procedures Work with IT to support office equipment and hardware needs Administer various internal office programs and initiatives Coordinate office events, celebrations, and social activities Support adherence to health & safety regulations across group
Your performance will be driven by a mindset built on:

Striving for excellence in all you do Being adaptable and flexible Liaising with colleagues to ensure controls and processes are maintained. Being business-minded and commercially aware Making astute decisions Courage of your convictions to do the right thing.

REQUIREMENTS

4-year minimum experience working within a similar administrative role. Experience working in an office environment. Being self-motivated and organised. Working to deadlines. A logical approach to problem solving. Analytical skills. Excellent organisational and multitasking abilities. IT proficiency in Microsoft Office Packages Experience using CRM platforms such as Zoho CRM (desirable).
At Select Group, we value the diversity of our people and the varied experiences, expertise, backgrounds, and perspectives they bring. We work hard to foster a culture where those differences can thrive and where every one of us can fulfil our potential.

As a fair and ethical employer, in accordance with guidelines taken from the 2010 Equality Act, Select Solutions is committed to promoting equal opportunities for all: irrespective of colour, race, religion or belief, ethnic or national origins, gender, marital/civil partnership status, sexuality, disability or age.

Job Types: Full-time, Permanent

Pay: Up to 30,000.00 per year

Benefits:

Additional leave Cycle to work scheme Enhanced maternity leave Enhanced paternity leave Free or subsidised travel Health & wellbeing programme Paid volunteer time Profit sharing Referral programme Sick pay
Ability to commute/relocate:

Glasgow G4: reliably commute or plan to relocate before starting work (required)
Experience:

CRM software: 1 year (preferred) Microsoft Office: 3 years (required) Administrative: 4 years (required) Customer service: 4 years (preferred)
Licence/Certification:

Driving Licence (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person