Job Description

Location:

Glasgow City Centre

Hours:

Full-time, 40 hours per week (Mon-Fri, 9am-6pm)

Salary:

up to 28,000 per annum (depending on experience)

About Us

Easywaste is one of Scotland's fastest-growing commercial waste management companies. We provide business clients with reliable, sustainable, and cost-effective waste solutions. With big growth plans ahead, we're looking for a highly organised, motivated, and hands-on

Office Manager

to take charge of day-to-day office operations and ensure smooth business support across the team.

Key Responsibilities

As Office Manager, you will:

Oversee daily office operations, ensuring smooth and efficient workflow. Supervise and support the office administrator(s) and ensure tasks are delegated effectively. Manage incoming customer calls, enquiries, and complaints with professionalism. Support sales and customer service processes (CRM updates, invoicing, account management). Maintain office systems: records, spreadsheets, financial admin, and reporting. Handle HR admin: staff schedules, holidays, absence records, onboarding new hires. Ensure compliance with health & safety and data protection regulations. Prepare reports for directors and provide updates on customer satisfaction, admin performance, and office efficiency. Support marketing and communications (basic social media posts, liaising with suppliers, etc.). Be the point of contact between management, employees, and stakeholders.

Skills & Experience

We're looking for someone who has:

Proven experience as an Office Manager, Senior Administrator, or similar role in a

B2B environment

. Strong people management skills with the ability to supervise and motivate staff. Excellent organisational skills and attention to detail. Strong IT skills (Microsoft Office, Excel, CRM systems, accounting software). Ability to prioritise multiple tasks and work under pressure. High level of customer service and communication skills, both written and verbal. Proactive problem-solving skills and a can-do attitude. Experience in waste management or facilities management (desirable but not essential).

What We Offer

Competitive salary up to 28,000 depending on experience. 21 days holiday plus public holidays. Company pension scheme. Monday to Friday working (no weekends). A supportive, friendly environment with real opportunities to grow with the company. Be part of a business making a real difference in sustainability and the environment.
This job description sets the Office Manager as a

key role bridging management and operations

--someone who keeps the office running smoothly while supporting business growth.

Job Type: Full-time

Pay: 28,000.00 per year

Work Location: In person