Job Description

Maintain inventory of stationery and equipment, maintaining supply of both Book staff training and maintain a central record

Job title:

Office Manager

Hours of work: 37.5 hours per week

Salary: 30,000.00 per annum

Annual leave:

25 days plus bank holidays pro rata and birthday leave

1 extra day annually up to a maximum of 3 days

Benefits: Company pension following 3-month probationary period

Contract: Permanent

Location: Hexham Office

Reporting to: CEO

Northumberland Domestic Abuse Service

NDAS provides practical and emotional support to victims of domestic abuse in Northumberland.

NDAS empowers victims to make decisions, increase their options, their confidence and safety. Prevention and awareness raising activities are also delivered across Northumberland and counselling to the children of our service users.

Established in 2003, NDAS has a track record of providing excellent services and is a key member of domestic abuse provision in Northumberland. We aim to provide operate to high professional standards in tackling domestic abuse.

OUR VALUES

Welcoming:

We welcome you, whoever you are

Believing and accepting:

We believe you, accept you and will not judge you. We do not discriminate

Understanding:

We understand what you are experiencing. Our staff are here to listen

Protecting:

We make sure you stay safe and will help you to make plans to ensure your safety

Empowering:

We help you to find your voice and gain confidence and independence

United:

Working with you, and with other local partner organisations, to find the right support

Purpose of the job

The Office Manager is responsible for administrative activities that facilitate the smooth running of the NDAS by maintaining office systems and communications.

Responsibilities:

Office administration

Maintain office, building and equipment in accordance with relevant policy such as health and safety, and arrange for necessary repairs/replacement as agreed with the CEO. Arrange regular testing of equipment to meet Health and Safety and Fire Safety requirements. Manage and record office expenditure against the budget agreed with the CEO Manage petty cash Manage online and paper filing systems Book staff training and maintain a central record Develop and implement new administrative systems Use Microsoft Office 365 software, including email, spreadsheets and databases, to ensure the efficient running of the office Respond to enquiries and complaints Supports the review, maintenance and implementation of NDAS policies and procedures Maintain a confidential log of passwords Maintain the agreed supplier list/liaising with suppliers and recording orders made Maintain IT systems (Microsoft/Oasis), supporting staff with any issues

Reporting, data management and finance

Maintain monitoring and evaluation systems including implementing new monitoring measures Data analyses and production of data reports Provide updates/reports to CEO/Team Leader as required Provide backup financial support to monthly reconciliation processes as required. At a minimum this entails filing of hard copy invoices With SMT review budget spend

Operational tasks

Undertake logistical tasks for events and to support the team Supports the CEO in completing operational requirements in-line with Companies House and the Charities Commission by scheduling and completing tasks assigned to an 'organisational calendar Produce monthly payroll Support with Bank Accounts, Payments and Investment Accounts Process staff mileage/expenses claims Health & Safety Officer - responsible for implementation of the Health and Safety Policy with the CEO Fire Warden - responsible for implementation of the Fire Safety Policy with the CEO Support with board meeting set up Part of Senior Management Team supporting CEO

Communications

With the CEO produce and maintain the Communications Strategy As Social Media Lead produce an annual media calendar Work with the Funding and Marketing Manager to manage social media presence Maintain the NDAS website

Policies and procedures

Support CEO to review and update NDAS policies and procedures Ensure data protection laws are being adhered to in relation to the storage and retention of data in accordance with the Data Protection Policy Oversee recruitment including recruitment administration, induction and NCC training portal Collect and record personnel information (HR checklist, DBS, car insurance etc.)

Skills

You will need to have:

Excellent organisational and time management skills Knowledge of Microsoft Office 365 (Word, PowerPoint, Excel), WordPress, social media platforms and other commonly used office packages Confidence in using a CRM system Strong IT and typing skills The ability to prioritise tasks and work under pressure Good teamworking skills and the confidence to lead and motivate a team The ability to manage your own workload and supervise the work of others concurrently Excellent interpersonal, oral and written communication skills Attention to detail Flexibility and adaptability to changing workloads A problem-solving approach to work
A familiarity with legislation in the areas of employment, inclusion, diversity and equality, health and safety, and data protection is also useful.

Qualifications

Qualifications in the following areas would be helpful but are not essential with relevant experience and where skills can be demonstrated:

Business administration/business management Computing and information technology Human resource management Management Public administration Finance
Job Types: Full-time, Permanent

Pay: 30,000.00-35,000.00 per year

Benefits:

Company pension Free parking
Location:

Hexham NE46 3HS (preferred)
Work Location: In person