Job Description

Company Overview

Arrow Planning Ltd is a forward thinking Planning Consultancy based in Buckinghamshire. We have over 80 years' experience within the public and private sectors. We are a small, relaxed team with a friendly and welcoming atmosphere and a shared vision to bring forward positive growth in our communities. We work on a wide range of projects, with a particular focus on strategic development schemes which require a holistic and multi-disciplinary environment to assess, promote and deliver high-quality developments. Our work ranges from residential, commercial, renewable energy, minerals & waste and healthcare.

We aspire for high quality, effectiveness and efficiency in all that we do, with a passion to drive the business forward whilst offering a consistent quality of valuable service to our clients. We are committed to the well-being of our team and provide a vibrant and positive working environment for all, with great opportunities for development, growth and fun, including team away days, and support with mental and physical health.

Summary

We have an exciting opportunity for an Office Manager to join our team for two days per week with the opportunity to increase these hours over time.

Responsibilities

Oversee daily office operations to ensure efficiency and effectiveness.

Manage diaries and meeting schedules. Maintain office supplies, equipment, and kitchen/toiletry stock. Plan and support company events and team activities. Monitor the general info email inbox, responding to enquiries, logging new leads in Project Management Software, and directing them to the appropriate person. Coordinate meeting room bookings and ensure facilities are prepared as required. Oversee the smooth day-to-day running of the office, including organising repairs and maintenance. Arrange CPD sessions, travel, and accommodation for team members. Liaise with external service providers as needed. Liaise with IT support when required. Draft and send internal and external email communications. Provide ad hoc administrative support to the HR, Marketing, Finance, and Planning teams. Provide ad hoc administrative support to the HR, Marketing, Finance, and Planning teams. Organise and maintain digital files within the company's document management system. Arrange refreshments for meetings and office events. Update the company website with new content when required. Provide general administrative support to the leadership team. Maintain and update customer records in the CRM system. Assist with GDPR compliance and documentation. Undertake any other day-to-day administrative or operational tasks to ensure the smooth running of the business.

Qualifications

We're looking for someone who's eager to grow and develop within the company. Formal qualifications aren't essential - what matters most is your attitude, reliability, and willingness to get stuck in. The ideal candidate will demonstrate:

A proactive, can-do attitude and genuine enthusiasm for supporting a busy professional team. Excellent organisational skills, with strong attention to detail and the ability to juggle multiple tasks effectively. A reliable and responsible approach to work, with pride in maintaining a well-run and welcoming office environment. Good written and verbal communication skills. Confidence using common software tools (e.g. Microsoft Office suite, Outlook, and similar systems). An interest in finding smarter, more efficient ways of working -- someone who's not afraid to suggest new ideas. The ability to work collaboratively across teams while also using initiative to work independently. A flexible and positive attitude -- happy to help wherever needed to keep things running smoothly. A desire to learn and develop within the role, with opportunities to take on more responsibility over time.

Call-To-Action

If you are someone who likes to achieve high standards and can bring a sense of humour with a people-focused mindset to help maintain our vibrant office culture, then we look forward to talking to you.

Job Types: Part-time, Apprenticeship, Graduate

Pay: 24,375.00-29,250.00 per year

Expected hours: No less than 12 per week

Benefits:

Company events Company pension Cycle to work scheme Gym membership Health & wellbeing programme On-site parking Paid volunteer time Private medical insurance
Ability to commute/relocate:

High Wycombe HP11 1QX: reliably commute or plan to relocate before starting work (preferred)
Education:

A-Level or equivalent (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person

Application deadline: 21/11/2025