Job Description

Are you passionate about keeping things running smoothly and empowering teams to do their best work?

Do you thrive in a fast-paced environment, love juggling projects, and bring upbeat energy to every challenge?

APPLY NOW!!

We're on the hunt for an

Office Manager

to join our client, a fast-growing, accredited security-training provider. You'll be the linchpin of operations, taking full ownership of administration, facilities, and process improvements as the business scales.

What You'll Do:

Champion Team Success:

Be the first point of contact for staff, learners, and partners, answer queries by email or phone with warmth and efficiency. Own the end-to-end onboarding of new starters and learners: paperwork, systems access, welcome kits, and orientation schedules.

Chief Calendar Keeper:

Manage complex diaries and course schedules, ensuring venues, trainers, and resources align perfectly. Coordinate meetings, workshops, and company events without a hitch.

Data & Systems Guardian:

Maintain pristine records across Google Workspace, CRM/LMS platforms, and internal trackers. Generate reports on attendance, compliance, and project milestones--and flag anything out of step.

Office Operations Lead:

Oversee office supplies, equipment maintenance, and health & safety protocols to keep the workspace functional and safe. Vet and liaise with external vendors (caterers, stationery suppliers, venue partners).

Process Architect:

Identify inefficiencies in workflows and roll out tools, templates, or automations to level up the team. Drive continuous improvement projects, from documentation refreshes to onboarding playbooks.

People & Culture Ambassador:

Mentor administrative apprentices: review tasks, share best practices, and champion their growth. Organise team-building activities, town halls, and recognition moments to keep morale high.

Who You Are:

Seasoned & Ambitious:

At least 3 years in an administrative, operations, or junior office-management role, bonus if in training, education, or professional services.

Systems Savvy:

Expert in Google Workspace and Excel, with hands-on experience in CRM or LMS tools.

Detail Champion:

You spot typos, calendar clashes, and data gaps long before anyone else does.

Natural Leader:

Proactive problem-solver who delegates when needed and isn't afraid to roll up your sleeves.

Clear Communicator:

You write and speak with kindness and clarity, multilingual skills are a major plus.

Adaptable & Steady:

You thrive when plans shift and can balance urgent requests with longer-term projects.

What You'll Grow:

Leadership Credibility:

Manage vendors, mentor apprentices, and influence company strategy.

Project Mastery:

Scope, plan, and execute cross-functional initiatives.

Strategic Insight:

Own budgeting, reporting, and resource forecasting.

Culture Crafting:

Shape the office vibe, events calendar, and recognition programmes.

What's in It for You:

Competitive salary aligned to your experience 25 days' holiday + bank holidays Professional-development budget and clear pathways to senior operations roles Working onsite in East London, a stroll away from Stratford Westfield A welcoming team culture that celebrates both big wins and daily wins

How to Apply

Join us and take the reins of an office that's growing fast, with endless opportunities to shape our operations and culture. We can't wait to meet you!

Job Types: Full-time, Permanent

Pay: 26,111.00-28,525.00 per year

Benefits:

Casual dress Company pension Employee discount Store discount
Application question(s):

Do you have experience working in Further/ Adult Education industry? Are you available to start ASAP? If not, let us know (e.g. notice period/holidays)
Work authorisation:

United Kingdom (required)
Work Location: In person

Application deadline: 10/08/2025