Job Description

MOO set out to shake up the world of print back in 2006. And we've come a long way since. Today we're a 400 + strong team (we're thinking of getting matching jackets) who create print and digital products for companies of all sizes - from Google and AirBnB to the guy who makes those amazing prints you found at a craft fair.

Our global HQ is in London, UK, while we also have premises in Dagenham. In the US, you'll find us in Boston, MA, as well as East Providence, RI and Denver, CO.

We're making new and exciting things - and we could really do with your help.

As an Office Manager at MOO, you will play a key part in the smooth operation of our London office. You'll support MOO's objectives and contribute to broader departmental goals. This role involves managing a diverse range of tasks with a moderate level of complexity. We expect you to be a collaborative team member, actively participating in group efforts, bringing innovative ideas to the table, and continuously seeking ways to enhance our processes and environment. You'll analyze information to understand challenges fully, identifying and assessing various solutions to resolve problems effectively within your scope.

We are looking for a bright, friendly, and extremely organised Office Manager to join the team and be the face of MOO London! This is a fantastic opportunity for someone who's used to managing a busy office and enjoys running a variety of fun events and facilities management. We are looking for someone who is ruthlessly efficient, switched on and enthusiastic, with a brilliant set of office skills. You'll have tons of initiative, enjoy being proactive and be happy to work on your own at times

. This is an onsite role

. There's never a dull moment at MOO so you'll be kept on your toes with a variety of tasks to keep things interesting.

Responsibilities:

Office Management and Liaison

Day to day management of the office environment - taking pride in creating a vibrant, well-organised and well-presented working environment. Grocery orders and lunches for both Camden and Dagenham Meeting and greeting Camden visitors when needed and being the point person for LABS building management. Maintaining and ordering office supplies and groceries for both our London office and Dagenham warehouse. Accepting and sorting mail and deliveries, and assisting in outgoing shipping. Ensuring any maintenance issues are escalated and resolved quickly. Ensuring that all office equipment is in good working order and work closely with the IT tech support team to ensure that all devices are in working order. Point of contact for meeting rooms. Liaising with and managing relationships with third-party suppliers including contract management. Assisting in ad hoc administration tasks as needed, including: helping book travel, helping manage calendars. Assisting with hotel booking and maintaining relationships with Camden hotel partners. Be the point of contact for our two tenants, Dinner Ladies and iloveit, being their first point of contact with MOO and any building concerns.

Health and Safety

Ensuring we have the necessary level of trained first raiders and fire wardens in both our Camden Clubhouse and our Dagenham Warehouse Ensuring that all Health & Safety requirements are in place, potentially getting qualified as needed (ISOH or NEBOSH accredited, or willing to get certified). DSE's for UK based employees.

Event Management and Culture

Expense report preparation and budget management. Researching venues for offsites/meetings/restaurants and wider group/cultural activities as needed. Managing office & event yearly budgets. Planning events and overseeing office social activities, including the annual summer and winter parties, working with our other locations Planning and leading smaller, regular office celebrations with creative ways to enhance employee happiness: desk drops, lunches, treasure hunts, workshops, yoga classes etc. Supporting our JEDI leads when they are hosting events in the office. Supporting our Camden onboarding for new MOOsters

About You:

Previous Office management experience required Excellent communication skills - you keep people up to date and if anything, you're known to over communicate. Smart, vibrant, enthusiastic and personable professional but fun! Understand that customer service is key - both internally and externally. Amazing attention to detail - you're brilliant at thinking two steps ahead but also like to double check your work! Excellent organisational skills but unflappable if things don't quite go to plan. Ability to work under your own initiative - a proactive (rather than reactive) approach to your work. Ability to prioritise your workload and meet deadlines - you'll need to multitask and be a great juggler! Google Calendar and the Google Suite skills (Docs, Sheets, Slides). A keen interest in maintaining and developing MOO's Culture and Values, and acting as a brand ambassador. An interest in supporting internal communications and events A dedicated and professional team player with a positive outlook, who approaches all tasks - regardless of size - with equal commitment and is always ready to offer support wherever it's needed.

Problem Solving:

You will leverage your experience and actively involve others to understand different approaches to problem-solving, leading to the generation of innovative solutions. Decision Making: You can identify risks and make appropriate decisions to mitigate them, implementing decisions effectively. You understand decision-making delegation within your team.

Planning, Prioritising and Processes:

You will set clear plans aligning to objectives, properly planning and prioritising time without getting caught up in small details. You will actively involve your team members and foster a collaborative environment where everyone can share ideas and perspectives, easily suggesting improvements on innovation and ways of working. You will assist in cross-functional activities and interdisciplinary projects.

What's it like to work at MOO?

MOO's the kind of workplace where you can really be yourself. Dye your hair purple. Hit the sofa with your laptop. Whatever helps you feel comfortable and happy at work. We want to help you grow in your career and set you up for success - while also recognising the importance of a healthy work/life balance.

That's why we offer 25 days holiday rising by one day for each year here (for 5 years), a matched pension scheme, MOO's share option scheme, and paid parental leave. We'll offer you private healthcare, life insurance, a season ticket loan, and a cycle to work scheme. We also offer flexible work schedules with hybrid and remote working for certain roles as well as a Work From Anywhere program.

Diversity Statement

We are working hard to create a representative, inclusive and super-friendly team, because we know that different experiences, perspectives and backgrounds make for a better workplace. And that creates a better experience for our customers. MOO doesn't discriminate on the basis of race, colour, religion or belief, gender, national origin, age, sexual orientation, marital status, disability or any other protected class.



As a design and technology company we have a desire and a responsibility to build a business that represents the world around us. So we strive to create a values-driven, purposeful and highly empowered organisation that we are all proud to work for. And we are committed to continuous investment in building an open and inclusive environment, welcoming a diverse audience of candidates who see themselves working and thriving at MOO. Therefore, we'd like to invite you to complete this optional survey to help us evaluate our inclusion and diversity efforts. Completing this form is entirely voluntary and if you decide not to it won't in any way affect your job application. We keep the information separate from your application and it is kept secure and confidential, it is only used to better our inclusion and diversity efforts. By submitting this information, you consent to MOO's processing of it for these purposes.