Job Description

Job Overview

We're looking for a driven Office Manager to take ownership of our day-to-day operations and lead our administrative team with confidence and clarity. You'll be at the heart of our organisation--ensuring everything runs smoothly, deadlines are met, and staff and clients receive outstanding support.

If you're a natural organiser, confident decision-maker, and thrive in fast-paced environments, this role offers an opportunity to truly make an impact.

Responsibilities

Manage, mentor, and develop a team of administrators and reception staff. Handle recruitment, onboarding, and performance reviews. Oversee all office functions, systems, and processes to maintain a productive and well-run workplace. Manage calendars, organise meetings, plan events, and coordinate staff travel arrangements. Process invoices, monitor expenses, support budget planning, and ensure accurate financial records. Act as the primary point of contact for staff, clients, and external partners. Handle escalated queries and draft professional communications. Maintain up-to-date records and ensure compliance with GDPR, health & safety, and organisational policies. Manage office software and tools (e.g., CRM, scheduling platforms), and provide first-line support for basic IT needs.

Experience

Bachelor's degree Excellent leadership, communication, and problem-solving skills Exceptional organisational abilities and attention to detail Proficiency in MS Office, Google Workspace, and office management tools Ability to work independently, manage competing priorities, and stay calm under pressure Experience in the education or service sector is a plus
Job Type: Full-time

Pay: 31,000.00 per year

Benefits:

UK visa sponsorship Work from home
Work Location: Hybrid remote in Luton LU1 2RD