Job Description

OFFICE MANAGER

4 days a week, Tuesday- Thursday in office, Friday or Monday WFH

9.00am until 5.30pm

Why choose Refinery?

We are an employee-owned creative marketing agency with a wonderful bunch of people, all with big ambitions. From beer pong to book club, we appreciate the importance of balance. Working alongside a supportive, collaborative team, you will be intrinsic to our growth.

This role is central to the daily operations of our Ardwick, Manchester based office. It covers a variety of responsibilities, and you will be the go-to person for services such as facilities, event management, staff on-boarding and procurement of consumables and core services. Every day is different, so you need to be a hands-on, confident communicator, flexible and enjoy fun and variety.

Essentials:

Must have previous experience within a similar Office Management or Personal Assistant role Some experience and knowledge in Health and Safety Ideally a qualified Fire Marshal/First Aider or similar Ability to professionally communicate with colleagues at all levels Pro-active and confident to find solutions independently Excellent attention to detail Excellent IT skills Good analytical skills Must have own vehicle

Desirables:

Some HR experience would be highly beneficial when assisting the Directors Qualifications in Business Management / Administration is an advantage

Main responsibilities:

Office Administration and Operations

Ensuring the smooth and efficient running of the office, including maintaining office supplies and equipment. Answering the main telephone line and directing calls.

Arranging repairs and contractors, security, door access systems, servicing of all office equipment and cleaning services. Regularly inspecting common areas - internal and external - to identify any maintenance issues, and ensure the office is clean, tidy and in good repair.

Creating and maintaining an effective working relationship with existing suppliers and contractors. Responsible for procurement of office supplies and negotiation of contract renewals such as utilities services, mobile phones, internet providers, and business insurers.

Be the go-to person for arranging corporate events, couriers, and if required, business travel and training events.

Working closely with Line Managers to assist with onboarding of new starters. Arranging of inductions, setting up of equipment, experience in HR administration would be very helpful in this role.

Responsible for overseeing Health and Safety procedures, conducting weekly fire safety checks, co-ordinating of first aider, fire marshal and safety training for employees.

Budget & Financial Management

Working closely with the finance team to process payments for office-related services (e.g., contractor services, office supplies, etc.).

Managing the subscriptions spreadsheet, monitor and reconcile credit card spend across all departments.

IT & Technical Support

Liaise with the IT provider to resolve technical issues and maintain software and hardware systems.

Ensure all office technology is set up and functioning correctly. Oversee the purchase and implementation of new office technology as needed.

Client and Visitor Relations

Greet visitors and clients ensuring a warm and professional manner. Organise and prepare catering for client meetings, presentations, or events held at the office.

Benefits:

CORE

25 days holiday plus all UK public holidays Non-deductible leave for; Extended Christmas shut down, compassionate leave & medical appointments Hybrid working - Monday or Friday at home Free on-site parking in central Manchester

SOCIAL

Weekly fruit delivery Culture club events from Yoga, cook-offs to charity days, there are plenty of social events to get involved with Two corporate events per year

ADDITIONAL

Healthcare scheme Employee assistance programme Enhance maternity & paternity leave Employee referral bonus scheme New business commission scheme Bi-annual company awards scheme Professional qualification support
If you do not hear from us within 4 weeks, we regret to inform you that your application has not been shortlisted. We appreciate your interest and encourage you to apply for future opportunities.

We kindly ask that recruitment agencies do not contact us regarding this vacancy.

Job Type: Part-time

Pay: From 30,000.00 per year

Benefits:

Company events Company pension Enhanced maternity leave Free parking Health & wellbeing programme On-site parking Work from home
Ability to commute/relocate:

Manchester M12 6JX: reliably commute or plan to relocate before starting work (preferred)
Education:

Diploma of Higher Education (preferred)
Work authorisation:

United Kingdom (required)
Work Location: Hybrid remote in Manchester M12 6JX

Reference ID: D_AMPM/REF