At FRP, we are a leading national business advisory firm based in the UK. With over 950 team members, including more than 100 partners, we specialise in
. Operating from 35 offices across the UK, Isle of Man and Cyprus, we are dedicated to helping clients navigate complex and difficult situations to create, preserve, and recover value.
Our approach is known for being honest, clear, and considered. We provide strategic solutions that cater to a broad range of businesses, from multinational organisations to small enterprises. Our commitment is to deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals.
Role overview
This is a part-time 3 days per week role.
The Office Manager / Support provides competent, provisional administrative support across business areas encompassing Front of House, Marketing, and Events. This role is crucial in ensuring smooth operations and contributing to the company's goals by maintaining efficient administrative processes and supporting various business functions.
Key Responsibilities
Handle telephone calls and enquiries efficiently, courteously, and professionally
Receive clients, visitors, and suppliers; notify relevant staff members for deliveries
Ensure the front of house and meeting rooms are clean and presentable at all times
Coordinate and Organise Marketing and Events
Organise couriers and taxis
Assist with expense claims for Partners and Directors
Research and book venues; maintain relationships with suppliers
Coordinate and monitor e-brief communications
Process invoices and maintain the CRM system
Assist with preparing client invitations and analysis using the CRM system
Book Partner/Director client team lunches, presentations, and networking events
Assist with administrative duties for events (e.g., badges, place settings, documents/presentation packs)
Prepare PowerPoint presentations to FRP standards
Coordinate internal networking across the business
Qualifications
Minimum five grade A to C GCSEs including English and Mathematics.
Previous business administration and front of house experience.
Computer literate in Microsoft Word, Excel, PowerPoint, and Outlook
Previous experience with Salesforce is preferred
Additional Information
Our Values
Straightforward
: We provide clear, no-nonsense advice
Confident
: Our guidance is backed by expertise and evidence
Pragmatic
: We focus on practical solutions and tangible outcomes
Real
: We are professional yet approachable, understanding the challenges our clients face
Our Commitment to You and the Environment
At FRP, sustainability is integral to our strategy and operations. Our sustainability depends on building and maintaining meaningful, long-term relationships with all our stakeholders - including our employees, clients, and local communities - while also reducing our impact on the natural environment.
We are always striving to improve in all areas - whether it's our people, our clients, our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape.
We are committed to fostering an inclusive, equitable, and diverse culture for our people. We maintain an Equal Opportunities Policy, ensuring that recruitment and employment decisions are based solely on the skills and experience required for our professional services -- regardless of ethnicity, race, sexual orientation, disability, or any other protected characteristic. We believe every individual should have the opportunity to thrive.
Our learning and development programmes enable us to invest in growing our employees' careers. We aim to empower our team members to each achieve their potential.
We are committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients' sustainability and success lead to our sustainability and success. We are emotionally invested in our clients right from the beginning.
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