Job Description

About Us

Birchwood Home Caring is a trusted, independent provider of home care services in Ripley and the surrounding areas. We help people remain safe and independent in their own homes, with tailored support delivered by a compassionate team. We are now looking for a Part-Time Office Supervisor to help keep our small, friendly office running smoothly.

Full job description

We are looking to recruit an enthusiastic, self-motivated person with excellent interpersonal skills and an organized approach to take on the role of office Supervisor. The successful candidate will be expected to manage and co-ordinate team members, allocate workload and monitoring progress to help keep our small, friendly office running smoothly.

Key Responsibilities

Oversee and manage day-to-day office operations. Support care coordinators with rota management and client scheduling. Answer telephone and email enquiries professionally and promptly. Maintain accurate staff and client records in line with GDPR requirements. Assist with recruitment admin, inductions, and staff communications. Ensure smooth communication between the office, care staff, clients, GP's and pharmacists Lead the office-based teams to ensure all office tasks are completed accurately and on time. Engage with the team and ensure all targets are being met. Monitor performance, coach and support team members where required. Front of house duties e.g. Greet visitors in a pleasant and courteous manner and guide them to the appropriate staff member. Operate phone / e-mail / office equipment, as appropriate. Receive and distribute mail. Manage administrative running of the office e.g. provisions ordering, booking routine maintenance for equipment, managing supplier contracts. Monitor and record staff hours, absence and holiday. Administer recruitment and induction of additional staff as required e.g. arrange interviews, manage DBS account. Initiate, monitor and update staff records. Carry out staff management duties e.g. supervisions. Work closely with other management and Directors to ensure smooth running of the office. Undertake other duties, as necessary.

About You

Previous experience in office administration or team supervision. Strong organisational skills and attention to detail. Excellent written and verbal communication. Comfortable using email, spreadsheets, and scheduling software. Able to work independently and as part of a close-knit team. Experience in the care or health sector is a plus, but not essential. Strong organisational skills, with the ability to multitask. The right to work in the UK. Good working knowledge of Microsoft Word and Excel Good knowledge of IT Proactive

What We Offer

Part-time hours 12 - 5 pm Monday to Friday Weekly pay A supportive and welcoming work environment. Competitive hourly pay. Opportunities to grow your role and responsibilities. Friendly, Supportive Team - Work with a close-knit, caring group of professionals. Career Progression Opportunities - Chance to grow into full-time or senior roles as we expand. On-the-Job Training & Development - We'll support you to grow your skills and confidence. Work That Matters - Make a real difference in people's lives every day. Employee Recognition Scheme - We celebrate great work with regular appreciation and rewards. Company Pension Scheme - Helping you plan for the future. Free On-Site Parking - Easy and convenient access to our Ripley office. Paid Holiday (Pro Rata) - Including bank holidays where applicable. Modern Office Environment - Comfortable and well-equipped workspace.
Join our team that values kindness, organisation, and community. We'd love to hear from you.

Apply Now

Please apply via Indeed or send your CV and short cover letter to:

info@birchwoodhomecaring.co.uk

Learn more about us: www.birchwoodhomecaring.co.uk

Job Type: Part-time

Pay: 13.50 per hour

Expected hours: 25 per week

Benefits:

Company pension Free parking On-site parking
Schedule:

Monday to Friday No weekends
Language:

English (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Application deadline: 09/07/2025