Job Description

Thanks for stopping by! We're Doctor Care Anywhere:

a leading digital platform, with a clear vision to be the primary care provider of choice for digital healthcare - and that all starts with our brilliant team.


We are the UK's largest private provider of telehealth services. We work with insurers, healthcare providers and corporate customers to provide healthcare services to more than 2 million patients every year. From doctors and designers to software developers and marketers - we're proud of our people, who love working together to enhance patient experiences for the better. It's why every year, we help over 2 million people speak to a GP or ACP by video or phone, anywhere in the world.


Our story started back in 2013, and as we continue to grow, we're looking for the very best talent to help us achieve our ambitious goals. If you're highly motivated and would love to work with us as we continue to grow, then we would love to hear from you.

Your new role:

The Business Support Coordinator is responsible for ensuring the smooth, efficient, and professional operation of all office functions. This role combines office administration, facilities oversight, IT support and service coordination, while providing proactive and reliable administrative support.


The Coordinator will ensure the workspace runs seamlessly, meetings and scheduling priorities are well-organised, and communication remains timely and clear to optimise productivity, minimise disruptions, and deliver exceptional service to internal and external stakeholders.


This is a real opportunity to work across the business, as an entry level role with opportunities of progress in to different business areas.


Role is office based Monday - Friday (based in London) Salary; 28,860 per annum Opportunity to complete a level 5 apprenticeship should this be of interest. Application deadline: 9am Monday 24th November

Requirements

Office & Facilities Management

Act as the primary on-site point of contact for team members, visitors, deliveries, post and suppliers, ensuring a professional and welcoming environment. Manage daily office operations including phones, post, stationery, kitchen/office supplies and equipment purchasing within budget. Coordinate office events and leadership meetings, ensuring rooms, catering and materials are prepared. Maintain health & safety compliance including training coordination, fire warden responsibilities and facilities reporting. Manage relationships with building management, cleaning, waste, and maintenance suppliers, ensuring service levels and cost efficiency. Lead small office projects (e.g., office moves, workspace optimisation, set ups).

Operational Efficiency & Commercial Administration

Provide diary and meeting coordination to support coordinating Leadership diaries for office meetings and ongoing projects, maximising utilisation and efficiency. Support with meeting guests and providing refreshments for meetings etc Act as a central point of contact between clients and DCA, ensuring clear communication, service excellence, and timely updates. Act as office point of contact for all IT related issues, room tech and escalation to IT services. Conduct all office-based inductions for new colleagues on first day ensuring they have a seamless onboarding experience. Support with HR, Payroll admin tasks as required. Assist with basic financial processes such as raising purchase orders, preparing quotes, processing invoices and expense reports. Ensure all office activities are completed safely and in line with company policy and regulatory requirements. Take responsibility for personal safety and contribute to maintaining a safe working environment for others. Support with project administration and ad-hoc operational tasks as required by line manager and ELT.

Who you are;

Someone that is keen to learn, thrives in personable situations and wants a varied role in an office based setting. Ideally some experience in office administration or receptionist/support roles, including handling enquiries, meeting coordination, and general office duties. Strong organisational and time management skills, with the ability to prioritise multiple tasks. Excellent verbal and written communication skills, with a professional and customer-focused approach. Confident using Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and other basic office software. Accurate record-keeping and filing abilities, including managing confidential information appropriately. Positive team player who enjoys supporting others and contributing to a smooth, well-organised workspace

Benefits

We understand the importance of good health and happiness for our patients and our team is just the same. You should expect to be as supported and valued being a member of our team and have the freedom to make the most of your role and career with us! When you're part of the team you will have access to:

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Doctor Care Anywhere subscription

: For you and 5 of your loved ones, Get ready to enjoy health consultations on the go!

Company Bonus

: We love rewarding our team for their dedication and achievements.


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25 Days Holiday + Bank Holidays

: You've earned it! Enjoy time off to recharge, explore, and make incredible memories.

Birthday Day Off

: Go and celebrate however you like!

? Buy' up to 5 days of additional annual leave (FTE)

as part of our focus on health and wellbeing

Charity Days

: Join us in giving back to the community! We're all about making a difference together.

Enhanced Maternity and Paternity Pay

: We've got your back with extra support during this special time.

Bike2Work Scheme

: We love an eco-friendly commute!

Cross-Team Collaboration Opportunities

: Join the fun in our autonomous work environment with plenty of chances to collaborate and shine.

Hybrid Working

: An agile and autonomous hybrid work environment.

Development Opportunities

: Get ready to grow, learn, and make strides in your career!

Doctor Care Anywhere is committed to safeguarding and promoting the welfare of its patients and expects all Colleagues to share this commitment. This post is subject to satisfactory DBS and reference checks, and is exempt from the Rehabilitation of Offenders Act 1974.