This is a slightly unusual role, we've call it office support manager but that's not the full picture. As a growing company we have the need for someone who can turn there hand to many things - and usually that is what an office manager type role does. It's an initial 6 month contract but may become permanent. You will have some general duties and then also provide holiday cover as needed across other departments as required - hence the broad range of responsibilities. Full training will be given. We are looking for someone who can start relatively quickly and it is based in the office in Cambridge.
The role will include:
Commercial/Finance Support
Ensure prompt and accurate follow up on all incoming customer emails, enquiries, leads, and support requests.
Process all quote requests using Salesforce
Process all purchase orders using Salesforce & Unleashed
Process CC payments using Salesforce and stripe.
Navigate all incoming customer traffic to the right department, keeping the customer informed
Demo stock, arrange them going out, monitor returns
Work with customers on shipping documentation and orders that get stuck in customs
Work with accounts on pro-forma invoices, PO information and any order discrepancy
Purchase Ledger invoice inputting
Sending out monthly statements to customers
Supply Chain Support
Processing orders on our inventory management system
Maintaining sufficient stock levels of free issued components at our CEMs
Maintaining our serial number log
Raising shipments and assisting with the returns process
Purchasing items for various teams (Engineering requirements etc)
Office/General Support
Answering calls on the main business number and forwarding to the relevant person where necessary
Document filing (H&S, Fire Certificates etc.)
Arranging Fire Warden and First Aid training
Ensuring PAT testing is carried out by due dates
Ensuring Fire Extinguishers are checked and tested annually
Maintain sufficient inventory of other office related items and raising the relevant PO's (e.g. printer, stationary, kitchen stocking etc)
Creating/maintaining office access passes
As you can see, the role will be varied, the ideal candidate will have some experience in either Finance or supply chain, but full training will be provided. You mainly need to be adaptable, willing to learn ad get stuck in wherever needed. We are an equal opportunities employer.
Job Types: Full-time, Permanent, Fixed term contract
Contract length: 6 months
Pay: 25,000.00-30,000.00 per year
Benefits:
Additional leave
Cycle to work scheme
Free parking
Life insurance
On-site parking
Private medical insurance
Sick pay
Schedule:
Monday to Friday
Ability to commute/relocate:
Cambridge CB4 0WS: reliably commute or plan to relocate before starting work (required)
Language:
English (required)
Work authorisation:
United Kingdom (required)
Work Location: In person
Application deadline: 11/07/2025
Reference ID: OSM/050725
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