Job Description

Location: London, E14 5HP

Hours of work: 40

Contract Type: Permanent

Join us as an Onboarding Coordinator, where you'll play a key role in delivering a smooth and engaging onboarding and offboarding journey for colleagues across the UK.


This is a great opportunity to grow your career in a collaborative team, with exposure across multiple areas of the business.

Based within the Operations and Development team, you'll work closely with hiring managers and the Resourcing Ops Manager to ensure new starters are welcomed effectively and offboarding is handled with care and compliance.


You'll manage assets, vehicles, and system access, keeping a close eye on costs and accuracy, while also maintaining onboarding trackers and reporting to the Transformation Director.

Key Responsibilities

Coordinate all onboarding activities for new starters, ensuring a smooth and professional welcome to the business Deliver induction and welcome programmes, including system training (e.g. travel booking, expenses submission) Arrange and manage provisioning of equipment, system access, tech (laptops/mobiles), and vehicles as required Maintain and update key data and distribution lists, including new joiners, leavers, and internal changes Oversee offboarding process: revoke system access, coordinate return of technology and fleet assets Accurately manage onboarding/offboarding records and track equipment allocations Serve as a point of contact for administrative onboarding queries from staff and managers

Professional and Personal Competencies/Qualifications

Proven experience in an administrative or HR support role, ideally with a focus on onboarding or recruitment Confident using Microsoft Office Suite, including Outlook, Teams, Word and Excel Comfortable managing high volumes of tasks while maintaining attention to detail and accuracy Knowledge of ISS systems and internal processes is highly desirable Demonstrated ability to work collaboratively with a wide range of stakeholders across departments and functions Strong organisational skills, able to prioritise workload and meet deadlines Professional, proactive, and approachable with a strong customer service mindset

UK The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.


Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.


We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace


ISS is proud to be a diverse and inclusive employer.


ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.


We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government's Disability Confident scheme.


Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.


If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com


If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link: TalentPlace


To find out more about what we do - https://www.uk.issworld.com/





Work Location: In person