Job Description

Salary

The starting salary will be from 50,253 on Grade G, depending on qualifications and experience.

Contractual hours

36.5

Package

Generous holiday allowances, flexible working, pension scheme and relocation package (if applicable)

Job category/type

Admin, Professional, Managerial

Date posted

03/09/2025

Job reference

Q07023

Education and Academic Services

This new full-time post is available immediately on a permanent basis.

This role offers the opportunity for hybrid working - some time on campus and some from home.

Summary of the role

The University of Exeter is on an exciting journey to expand our world-class education into the online space - a key commitment of our 2030 Strategy. We are seeking a dynamic

Online Education Operations Manager

to help lead this transformation and ensure our Centre for Online Education delivers a high-quality, market-led portfolio.

Reporting to the Assistant Director, Education Portfolio Development, you will oversee the operational delivery of our online portfolio. You will work collaboratively across faculties and professional services, managing resources, budgets, and pipelines to ensure new programmes move smoothly from concept to market. You will play a pivotal role in shaping the future of our online education, ensuring operational excellence and an outstanding student experience.

We're looking for a confident and ambitious professional with a proven track record in

operational management and matrix leadership

. You will be adept at motivating and inspiring others, building strong partnerships, and navigating complex challenges to deliver results on time and within budget.

This is a rare opportunity to be part of a transformative project with real impact - helping the University of Exeter deliver accessible, innovative, and high-quality online education to learners worldwide.

Please ensure you read the and Person Specification for full details of this role.

The University of Exeter

We are a member of the prestigious Russell Group of research-intensive universities and in the top 200 universities in the world (Times Higher Education World University Rankings 2024 and QS World University Ranking 2024). We combine world-class teaching with world-class research, achieving a Gold rating in the Teaching Excellence Framework Award 2023, underpinned by Gold ratings for Student Experience and Student Outcomes.

Our world-leading research impact has grown more than any other Russell Group university in recent years, and we are home to some of the world's most influential researchers, seeking to answer some of the most fundamental issues facing humankind today. More than 99 percent of our research is of international quality and 47 percent is world-leading (2021 Research Excellence Framework).

We encourage proactive engagement with industry, business and community partners to enhance the impact of research and education and improve the employability of our students. Read about our world leading research - Green Futures and how we are transforming education for a changing world. We are located in a beautiful part of the country and Exeter (a fast growing tech hub) is one of only a few UK cities to have been designated as a UNESCO Creative City

Our Equality, Diversity and Inclusion Commitment

We are committed to ensuring reasonable adjustments are available for interviews and workplaces.

Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community.

With over 30,000 students and 7,000 staff from 150 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN and Project Juno for Physics), race equality (Race Equality Charter Mark), LGBTQ+ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer.

We are proud signatories of the Armed Forces Covenant and welcome applications from service people.

Benefits

We offer some fantastic benefits including:

41 days leave per year options for flexible working numerous discounts at leading retailers onsite gyms on all of our campus' and a cycle to work scheme sector leading policies around maternity, adoption and shared parental leave (up to 26 weeks full pay), paternity leave (up to 6 weeks full pay) and a Fertility Treatment Policy stunning campus environments in Exeter and Cornwall, in the beautiful South West of England

Further information

Please contact Dr Gillian Auld, Assistant Director, Education Portfolio Development, g.auld@exeter.ac.uk.