Job Description

Overview

We are seeking a proactive and customer-focused Sales Assistant to join our dynamic team. The ideal candidate will play a vital role in providing excellent service to our customers, assisting with product enquiries, and supporting sales operations. This position offers an opportunity to develop valuable retail skills within a professional environment, contributing to the overall success of our organisation.

Responsibilities

Manage and grow B2B customer accounts through a combination of online sales channels and face-to-face visits Drive sales via e-commerce platforms, email, phone Conduct on-the-road sales visits to existing and prospective customers (trade counters, contractors, distributors, merchants) Promote and sell the company's range of tools and equipment, providing product knowledge and demonstrations where required Identify new business opportunities and develop long-term customer relationships Follow up online enquiries, quotes, and leads to convert into sales Negotiate pricing, terms, and orders in line with company guidelines Collaborate with marketing, , and customer service teams to ensure smooth order fulfilment Monitor competitor activity, market trends, and customer feedback Maintain accurate records of customer interactions & sales activity Achieve and exceed monthly and quarterly sales targets Represent the company professionally at trade events, product launches, and customer meetings

Requirements

Previous experience in retail or customer service is advantageous but not essential; a positive attitude and willingness to learn are essential Strong communication skills with the ability to engage confidently with customers Organised, reliable, and able to work effectively as part of a team Flexibility to work during store opening hours, including weekends if required Basic numeracy skills for handling transactions accurately Ability to adapt quickly to new products and procedures
This role offers an excellent opportunity for individuals eager to develop their retail career within a supportive environment. We value enthusiasm, professionalism, and a genuine desire to assist customers in finding the perfect solutions.

Job Type: Full-time

Pay: From 24,420.00 per year

Work Location: In person