Job Description

Job Specification: Operational Administrator (Credit Control & Operational Tasks)

Position Title:

Operational Administrator

Department:

Operations

Location:

Scarisbrick Hall

Reports To:

Administration Manager

Salary:

27,456

Employment Type:

Full-time

Job Overview:

We are seeking a proactive and detail-oriented

Operational Administrator

to join our team. This key role wil linvolve overseeing credit control activities, as well as supporting a range of operational tasks to ensure smooth business processes. The ideal candidate will possess strong administrative skills, a good understanding of credit control procedures, and the ability to manage multiple tasks efficiently.

Scarisbrick Hall School is proud to have a reputation for high academic standards and staff who will go 'above and beyond' to secure the best possible outcomes for all students. The school is set in the beautiful setting of Scarisbrick Hall Park including woodland, lake and attractive surroundings. Scarisbrick Hall School is a member of the Independent Schools Association.

We are committed to safeguarding and promoting the welfare of children. Applicants must be willing to undergo child protection screening, including checks with past employers and them Disclosure & Barring Service. A full employment history is required for all applicants. The school will conduct this check.

Key Responsibilities:

1. Credit Control:

Invoicing & Billing:

Work closely with an invoicing team to ensure all invoices
are raised in a quick and efficient manner.

Credit Management:

Monitor customer accounts and ensure credit limits are adhered to.

Debt Collection:

Chase overdue payments, liaise with customers to resolve any disputes, and
negotiate payment plans where necessary.

Account Reconciliation:

Regularly reconcile customer accounts, ensuring all payments are accurately
applied.

Reporting:

Prepare weekly/monthly reports on outstanding debt, overdue accounts, and
payment status for senior management.

Risk Management:

Identify potential risks to
cash flow and alert management to any significant issues.

2. Operational Administration:

Process Coordination:

Support daily operational tasks, ensuring smooth business functions across
departments.

Data Entry & Record Keeping:

Maintain accurate and up-to-date
records of operational processes, including customer orders, inventory, and
delivery schedules.

Communication & Support:

Act as the primary point of contact for internal and external stakeholders regarding operational
queries, order status, and delivery updates.

Document Management:

Organise and maintain filing systems,
both digital and physical, for operational documentation, invoices, contracts,
and customer information.

Meeting Coordination:

Assist in the scheduling
and coordination of operational meetings, including preparing agendas, taking
minutes, and tracking action items.

Scheduling:

Create schedules of work for members of staff working in chargeable services such as
TCM.

3. General Administration:

General Office Support:

Assist with general
administrative duties, including handling calls, responding to emails,
managing correspondence, covering main reception when required for part(s) of day.

Database Management:

Ensure the integrity of the operational databases by regularly updating and
correcting information as required.

Procurement Assistance:

Assist with purchasing office supplies and equipment, ensuring inventory is maintained and ordered when needed.

Required Skills &

Qualifications:

Experience:

Minimum of 2 years' experience in an administrative
role, ideally with a focus on credit control or finance-related tasks.

o
Previous experience in
operational administration or business support is highly desirable.

Skills:

o
Strong knowledge of

credit control

processes and financial systems.

o
Excellent organisational skills with the ability to prioritise and manage multiple
tasks.

o
Proficient in

Microsoft Office

(Excel, Word, Outlook), with the ability to learn new
software quickly.

o
Attention to detail and accuracy, particularly in
financial and operational data.

o
Excellent verbal and written communication skills.

o
Ability to work independently as well as part of a
team.

o
Problem-solving ability and a proactive approach to
resolving issues.

Desirable Attributes:

Experience with

accounting software

or ERP systems (e.g., Sage, QuickBooks, SAP).


Strong customer service orientation and ability to
build effective relationships with clients.


Ability to maintain confidentiality and handle sensitive financial information.


Positive attitude with a strong work ethic and a
can-do mentality.


Time management skills and the ability to meet
deadlines in a fast-paced environment.

Desirable Qualifications:

CSBM Level 4

Working Conditions:

Work Environment:

Office-based

Hours:

Monday to Friday - 9:00 - 18:00

Job Type: Full-time

Pay: 27,456.00 per year

Benefits:

Free parking On-site gym On-site parking
Schedule:

Monday to Friday Weekend availability
Work Location: In person

Job Type: Full-time

Pay: 27,456.00 per year

Benefits:

Free parking On-site gym On-site parking
Schedule:

Monday to Friday
Work Location: In person