Job Description

About The Role

MAIN PURPOSE OF JOB:

To provide security services and ensure a safe and friendly environment for all Clients, customers and staff. To work in a team as a Security Supervisor assisting the Security Manager.

KEY ACCOUNTABILITIES:

Work to the values of the company mission and vision statement Provide a professional service and ensure total customer satisfaction Deal with conflict and diffuse situations as they arise Deal with emergencies and liaise with Site Manager/PSNI if necessary Report all incidents, accidents and emergencies Regular Health & Safety Checks of all areas Provide an open and consistent communication interface between the client and management Fully aware of all emergency and evacuation procedures Liaise with the Client and management in the absence of Site Manager Manage the team and deal with any issues appropriately in the absence of Site Manager Other reasonable duties that may be assigned from time to time

NATURE OF WORK:

Working as Supervisor alongside Site Manager in a team providing security services Successfully managing the team, dealing with issues appropriately as they arise General security duties

ESSENTIAL COMPETENCIES:

Must have excellent interpersonal and communication skills Must have the ability to manage people and deal with issues when they arise The provision of customer service is paramount and customer care is a key element of the role Open and honest communication Accountability and role ownership Practical and logical approach to problem solving Ability to handle typical and crisis situations efficiently and effectively Ability to provide quality customer service
Must have a professional manner to deal with difficult, sometimes stressful situations

ESSENITAL REQUIREMENTS

Valid SIA Licence Visa enabling the holder to work in the UK on a full-time basis Fluent English

About Us

Bidvest Noonan is a team of 27,000 passionate and customer-focused people. We work together to deliver exceptional service and value to customers across the UK and Ireland. We recruit great people to deliver our services and we provide them with the resources, training, and direction they need to do their best work.

We always put people first. Our people are exceptional and go the extra mile to deliver outstanding services. We celebrate and recognise their successes at every opportunity. At Bidvest Noonan, we strive to make each person feel appreciated, engaged, and supported so that they can reach their potential, knowing it has a positive impact on our overall success.

Bidvest Noonan is highly committed to creating an inclusive environment where everyone can feel valued and respected. We are delighted to welcome applicants from our Armed Forces community and people from diverse backgrounds and identities.