Job Description

Are you a hands-on leader with a passion for delivering outstanding care to young adults? We're seeking an

Operational Lead

to manage a specialist residential service supporting

16-25-year-olds

with complex needs including mental health, learning disabilities and complex healthcare.

This is a unique and rewarding opportunity for an experienced care professional to step into a

dual role

, combining

Registered Manager responsibilities

with broader

operational leadership

across a dynamic and evolving service. You'll play a critical role in guiding the home through regulatory excellence, staff development, and impactful care outcomes.

The Role

As the

Registered Manager

, you will be the named individual with

CQC responsibility

for the cluster of homes, ensuring they meet and exceeds care standards. You'll lead a dedicated team, oversee compliance, and deliver truly person-centred care for young adults navigating transition and independence.

As the

Operational Lead

, you will go beyond the day-to-day, working with senior leadership to drive performance, quality, and positive outcomes across the service.

Key Responsibilities

Hold

CQC registration

and ensure the homes operate in full compliance with care standards. Lead and develop a team delivering high-quality support to young adults with emotional, behavioural, or mental health needs. Oversee care planning, risk assessments, safeguarding, and daily operations. Drive occupancy, performance, and quality assurance within the service. Build strong relationships with professionals, commissioners, and families. Manage resources, rotas, staffing and budgets effectively. Promote a culture of learning, safeguarding, and continuous improvement.

About You

? Experienced in managing in a CQC-registered care setting.
? Qualified to

Level 5 Leadership & Management in Health & Social Care

.
? Skilled in leading teams, handling safeguarding, and managing regulatory compliance.
? Passionate about making a difference in the lives of vulnerable young people.
? Flexible, resilient, and ready to lead by example.

Job Type: Full-time

Pay: 40,000.00-55,000.00 per year

Additional pay:

Loyalty bonus Performance bonus
Benefits:

Casual dress Company events Company pension Discounted or free food Employee discount
Schedule:

Monday to Friday
Experience:

RM: 3 years (preferred)
Work Location: In person