Job Description

Job Summary

We are seeking a dynamic and experienced Operational Manager to oversee daily business operations, optimise organisational efficiency, and lead a team towards achieving strategic objectives. The successful candidate will possess strong leadership skills, proven supervising experience, and a comprehensive understanding of management principles. This role offers an excellent opportunity for a motivated professional to contribute to organisational growth whilst developing their career within a supportive environment.

Duties

Lead, motivate, and supervise teams to ensure high levels of performance and productivity. Develop and implement operational policies, procedures, and standards in alignment with organisational goals. Monitor day-to-day operations, identifying areas for improvement and implementing effective solutions. Coordinate with various departments to ensure seamless workflow and communication across the organisation. Analyse operational data to inform decision-making processes and optimise resource utilisation. Oversee compliance with health and safety regulations, ensuring a safe working environment for all staff. Manage budgets, control costs, and oversee procurement activities to maintain financial efficiency. Facilitate training programmes and professional development initiatives for team members to enhance skills and knowledge. Prepare reports on operational performance for senior management review. Oversee the day-to-day functioning of the pub and restaurant, including bar, kitchen, and floor operations. Monitor stock levels, manage deliveries, and oversee inventory control. Recruit, train, schedule, and supervise staff across front-of-house and back-of-house teams. Work with ownership/marketing to execute promotions, seasonal events, and special offers. Support social media and community engagement initiatives. Identify opportunities to grow footfall and enhance the venue's reputation.

Requirements

Proven supervising experience in a managerial or leadership capacity. Strong management skills with the ability to organise teams effectively and delegate tasks appropriately. Demonstrable leadership qualities with excellent communication and interpersonal skills. Ability to analyse complex situations, make decisions under pressure, and implement strategic solutions. Organised with exceptional problem-solving abilities and attention to detail. Relevant qualifications or experience in operations management are desirable but not essential. A proactive approach with the ability to motivate others and foster a positive working environment. This role is ideal for a dedicated professional seeking to make a significant impact within an organisation committed to excellence and continuous improvement. Good understanding of stock control, financial KPIs, and operational systems. Knowledge of licensing laws and food safety standards.
Job Type: Full-time

Pay: 36,170.13-45,000.00 per year

Benefits:

Company pension Employee discount Referral programme
Work Location: In person