Job Description

About us:

EOS Rooflights Limited supply market leading rooflights throughout the UK. As a company we pride ourselves not only in the quality of our products but also the level of customer care and the successful candidate must share these same values.

This position is perfect for someone looking to start or advance a career in the manufacturing industry, with ample opportunities to grow, develop new skills and achieve professional goals within our company.

Job Purpose:

To provide comprehensive administrative and operational support to ensure the smooth and efficient running of day-to-day business activities. The role requires a highly organised individual who can coordinate various operational functions, manage communication with suppliers/customers, and support internal teams.

Key Responsibilities:

Support the operations team with administrative and logistical tasks. Coordinate deliveries and collections with suppliers and couriers. Track and update project timelines and progress reports. Assist in managing stock levels, inventory control, and order processing. Liaise with internal teams including sales, production, and finance to support project delivery. Prepare and distribute operational documentation such as delivery notes, work schedules, and purchase orders. Monitor and update CRM systems or operational databases. Provide front-line support to clients regarding order updates, logistics, and general queries. Support the sales team with overflow quotations, follow up calls and general chases.

Key Skills & Attributes:

Strong organisational and multitasking skills. Excellent communication and interpersonal skills. Attention to detail and accuracy. Ability to work independently and as part of a team. Flexible and proactive approach to problem-solving. Comfortable working in a fast-paced environment. Competent in Microsoft Office (Excel, Word, Outlook) and CRM platforms.

Experience & Qualifications:

Previous experience in an operations or administrative support role (desirable). Knowledge of logistics, manufacturing or construction environments (advantageous). GCSEs (or equivalent) in English and Maths; further qualifications in business admin or operations a plus.

Working Hours:

08:30am to 5pm Monday to Thursday

08:30am to 4pm Friday

What We Offer:

Competitive salary Supportive team environment Company benefits (e.g., pension, holidays, etc.)
Job Types: Full-time, Permanent

Pay: 26,000.00-30,000.00 per year

Work Location: In person

Reference ID: Operational Support
Expected start date: 01/09/2025