Job Description

About us

Helideck Certification Agency (HCA) is the leading authority on all matters relating to the safe and compliant operation of helicopter landing areas. We serve the offshore energy sector, and super yacht industry with a team of subject matter experts who are deployed on a worldwide basis from Aberdeen, Norwich and Norway. Our Head Office, based in Aberdeen, comprises a small management and support team.

Due to the growth of the business, we are recruiting for a new role of

Operations Administrator.

Full training and mentoring will be provided to develop the necessary knowledge and skill set.

Duties will include

:

Administration of interim helideck assessment reports on HCA digital inspection system (HiX)

- Coordinate submissions from customers and consult with helideck inspectors to check compliance of responses versus regulations.

- Issue helideck certificates and update internal records.

Managing the forward work plan to book jobs in advance of certificate expiry date

- Follow up on the automatic HiX generated reminders by contacting customers to check potential dates for booking inspections.

- Prepare job estimates and match with subsequent Purchase Orders

Assisting with sales ledger and purchase ledger functions

- Check recharge sheets against initial job costing and job Purchase Order

- Administer third party recharge account to ensure match between cost and revenue.

- Purchase ledger and sales ledger postings.

General administration, including -

- Processing and entering data into HiX.

- Answering telephones and directing enquiries to appropriate staff

- Dealing with general enquiries received in shared email inbox

The Candidate

An effective organiser with strong attention to detail, you must have excellent communication skills and be happy working as part of a small team in an office environment. The job is based in Grandholm, Aberdeen and would suit either a school leaver, or graduate looking for first steps into industry. We would also accept applications from more experienced administrators.

Essential attributes required:

Must be proficient in written and spoken English with at least National 5 (or equivalent qualification) in English.

An academic record demonstrating the ability to learn and progress

IT proficient

Excellent communication and customer service skills

Position: Full time / Permanent Monday to Friday

Salary:

A competitive salary, along with annual bonus scheme, private medical cover and company pension scheme is offered to the successful candidate.

Job Type: Full-time

Pay: Up to 24,000.00 per year

Benefits:

Company pension
Schedule:

Monday to Friday
Ability to commute/relocate:

Aberdeen: reliably commute or plan to relocate before starting work (required)
Language:

English (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Application deadline: 06/06/2025