Job Description

Holistic Fire Safety are a team of Fire Safety and Passive Fire Protection specialists who endeavour to take our clients through a seamless process of achieving legal compliance whilst assisting them to ensure the safety of relevant persons and continual occupancy of corporate assets.

We provide nationwide coverage helping clients meet essential deadlines when completing fire remedial works and reactive repairs & maintenance and full refurbishment projects.

Holistic Fire Safety prides itself in delivering a directly employed

'

One Team' approach from survey to handover including aftercare to provide our clients with continuity of service, maximum efficiency, contract knowledge, responsibility and understanding of requirements.

The Role

We are looking for an additional hardworking individual to assist our Operations Team with maintaining our client details, confirming appointments, maintaining work streams and valuable compliance evidence. This needs someone with an extreme attention to detail and excellent computer skills, especially around databases and reporting.

Duties

1) Ensure all client information is accurate, up-to-date, and properly documented in the system.

2) Handle incoming client enquiries, process new orders, and manage related documentation efficiently.

3) Oversee the Job Management System to ensure that all project and client data is accurately recorded and regularly updated.

4) Confirm appointments for surveys and installations.

5) Assist in preparing and issuing quotations to clients, and proactively follow up to track responses and progress.

6) Track the status of ongoing projects, identifying and taking necessary actions to ensure timelines and objectives are met.

7) Assess completed projects against the original scope of work to confirm all deliverables have been met.

8) Compile and deliver completion evidence, reports, and any required documentation to clients after project completion.

9) Prepare and submit weekly and monthly reports on client orders, job progress, and project performance to the Operations Manager.

10) Assist with various administrative tasks to support day-to-day office operations.

If you are a motivated individual looking to contribute positively to our operations while developing your administrative skills further, we encourage you to apply for this exciting opportunity!

Holistic Fire Safety are an equal opportunities employer.

Qualifications

Minimum of 2 years of data entry experience Proficiency in Microsoft Office and the use of databases Strong organisational and communication skills Ability to handle multiple tasks efficiently Experience with general clerical tasks Excellent phone etiquette and customer service skills
Previous applicants need not apply

Job Type: Full-time

Pay: 28,000.00 per year

Schedule:

Monday to Friday
Education:

Diploma of Higher Education (preferred)
Experience:

Data Administration: 2 years (preferred)
Work Location: In person

Application deadline: 23/05/2025
Expected start date: 30/06/2025