Job Description

About The Role

Operations Administrator

Location: Coventry, CV2 2SZ

Salary: 26,218.58 per annum

Hours: Monday - Friday, 8am - 4.30pm

Contract: Permanent, Full Time

Are you organised, detail-oriented, and passionate about delivering exceptional customer service? Join Restore Datashred as an Operations Administrator at our busy Coventry depot and play a vital role in keeping our operations running smoothly!

As an Operations Administrator, you'll support the depot team with key administrative tasks and ensure our customers receive top-tier service.

Key Responsibilities

Inputting customer orders and contracts into internal systems

Completing accurate paperwork and processing daily route clear-downs

Liaising with staff and customers to meet operational requirements

Working closely with our Sales, Transport, and Warehouse teams

Ensuring timely responses to emails and phone enquiries

Maintaining proactive communication with Service Collection Operatives throughout the day

Taking on delegated tasks to support the wider depot team

About You

Strong written and verbal communication skills

A professional and friendly telephone manner

Confidence using standard IT software (and eagerness to learn more)

The ability to prioritise tasks and manage your own workload

Discretion and professionalism in handling confidential information

Flexibility and resilience under pressure

Experience in a customer service or admin-based role

Some of our benefits include:

Annual Leave - 25 days + bank holidays

Life Assurance - 2x basic annual salary

Bereavement Counselling - Support during difficult times

Free Onsite Parking

Employee Assistance Programme (EAP) - Confidential counselling via Health Assured

Eye Care Support - Free eye tests and up to 70 towards glasses for DSE users and drivers (includes retinal photography for drivers over 40)

About Us

Restore Commitment to Disability Confidence

We assess candidates based on their experience and suitability for the role, as outlined in their CV and application. You can let us know about any adjustments you may need via the application form.



As a Disability Confident employer, we guarantee an interview to applicants with a disability or health condition who meet the essential criteria, where it is fair and appropriate to do so.