Job Description

JOB TITLE

- Operations Administrator - Food, Beverage & Culinary

DEPARTMENT

- Resort Operations

CONTRACT TYPE

- Permanent

RATE OF PAY

- Competitive plus amazing benefits

HOURS

- Full Time

LOCATION

- Newport NP18 1HQ

ID

-REQ5828

OVERVIEW -

Join the 'Greatest story in Hospitality' by becoming one of our 'Hospitality Heroes' as the Operations Administrator in our Celtic Manor Resort just one of the fantastic opportunities we offer from 'Manor to Marina'.

OUR IDEAL HERO WILL HAVE -

A highly organised and efficient professional, able to multitask and prioritise effectively. A strong communication and interpersonal skills, with the ability to liaise with colleagues and guests professionally. IT-literacy, with proficiency in Microsoft Office and experience using hospitality systems (e.g., Opera, Delphi, Concept, Micros). A problem-solver, able to anticipate department needs and take initiative. Previous administrative experience in a hospitality or events setting is highly desirable.

IMPLEMENTING OUR 'YES YOU CAN' PHILOSOPHY, YOU WILL -

Respond to all internal and external enquiries promptly, efficiently, and professionally. Attend and contribute to departmental and resort meetings as required. Prepare and produce reports to support key business decisions. Develop expertise across various systems, including Microsoft Office, Outlook, Opera, Delphi, Concept, Micros, and Guest Connections. Ensure the department has the necessary supplies to operate effectively, managing store requisitions and purchase requests. Schedule meetings, manage calendars, and respond to emails on behalf of the Senior Management Team. Assist in the planning and execution of Celtic Manor-owned events, providing hands-on support where required. Undertake additional duties as assigned by the Resort Operations Director and Senior Management Team.

BE RECOGNISED AND REWARDED -

As one of our 'Hospitality Heroes' you will receive a host of Company benefits such as -

Access to career development training from day one Discounts on food & beverage and hotel stays Discounted leisure membership Free GP virtual appointment service 24/7 wellbeing helpline NEST pension scheme Social Club Staff appreciation events Monthly and end-of-year awards

GROW WITH US -

As a Celtic Collection employee, you will be able to say -

I am equipped, trained, and supported to do THE BEST JOB I CAN I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY

RECRUITMENT INFO -

In the event we receive a high number of applications, we reserve the right to close this campaign early. In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Collection is an equal opportunities employer and welcomes interest from applicants of all ages.