Job Description

Since 1979, Shields Environmental has partnered with the world's leading telecommunications companies to provide innovative multi-vendor spares management solutions (incl. Repair), specialist logistics and Field services, reuse, extended life and recycling solutions within a fully integrated environmental and compliance risk management program.

Shields works hard to build a reputation for entrepreneurial spirit, innovation, unparalleled knowledge of the industry, environmental excellence and customer service. The core of this service is our talented employees.

Job Title

Operations Administrator

Job Focus

Administration

Reports To

UK Operations Manager

Location

Tame Park, Vanguard, Tamworth B77 5DY

Region of Work

Sales & Operations

Purpose of Job Role

Performing various administrative duties such as booking transport (collection and delivery), filing paperwork, recording information and processing RMA. Communicating directly with other Fulfilment centres and customers as instructed by the Operation Manager. Monitoring customer stock requirements.

Key Responsibilities (This is not an exhaustive list)

Provides administrative assistance to the operations department through independent handling of correspondence, documents, planning and scheduling Ensure all customer order sheets are up to date; new orders, shipping dates, delivery dates and PO numbers Formats & prepares documentation, correspondence, memos and information for internal and external communication in the form of memos, emails, presentations and/or reports Maintaining the Sales inbox and distributing mails and information accordingly and in a timely manner to the operations department Assist with the processing and maintenance of customer billing information Creating the sales on the internal system, and mirroring the planning sheet Organising internal sales drive on a daily basis, with electronic filing of all documentation Constantly reviewing the lead times by referencing to the planning sheet and ensuring the team are aware of any potential upcoming issues

Competencies

Required

High organizational skills - ability to manage their own workload Highly competent in IT skills Strong understanding of Excel Logical and Methodical approach Microsoft office competencies You can learn fast and have an eye for detail
Desirable

Excellent co-ordination skills Previous administration or sales background Product knowledge in Telecommunications.

What does Shields give you?

Company bonus scheme Company Phantom Share Scheme 25 days holiday, bank holidays and your birthdays off Monday - Friday 8.30am-5pm Hybrid Working On-site parking
We are committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve. We know that the happiest and highest performing teams include people with diverse perspectives and ways of solving problems so we strive to attract and retain talent from all backgrounds and create workplaces where everyone feels empowered to bring their full, authentic selves to work.

Shields is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable national or local law.

Job Type: Full-time

Pay: 25,000.00 per year

Additional pay:

Bonus scheme
Benefits:

Company pension Health & wellbeing programme Life insurance On-site parking Sick pay Work from home
Schedule:

8 hour shift Monday to Friday No weekends
Work Location: Hybrid remote in Tamworth B77 5DY