Administrator - Production & Logistics (Office-Based)
Location:
Roann Ltd, Wakefield (WF2 0XE)
Hours:
Monday-Friday, between
08:00-17:00
Contract:
Full-time or Part-time
(3-5 days per week)
Pay:
11.00-14.00 per hour
, dependent on experience
About Roann
We're the UK's
fastest-growing
supplier of quartz worktops to the building industry. Our Production & Logistics team keeps everything moving--organising job appointments, procuring materials, and coordinating with customers and external teams.
The role
You'll provide day-to-day administrative support that keeps our factory and on-site teams running smoothly. This is a busy, collaborative office role with plenty of variety and responsibility.
Key responsibilities
Communicate with customers and confirm appointments daily
Check completion status of
templates
and
installations
Input invoices and liaise with subcontractors to resolve queries
Answer calls and action customer requests promptly
Enter and maintain data across multiple
Google Sheets
Check and verify jobs before release to manufacturing
Take customer payments when required
Log and action customer service reports
Actively communicate across several
WhatsApp
groups during the workday
What you'll bring
Excellent organisational skills
and attention to detail
Professional telephone
manner
and confidence with a variety of customers
Competent with
Outlook, Word and Excel
Strong customer service mindset
Office/admin experience preferred (not essential)
Benefits
Casual dress
Company pension
On-site parking
Growing business with real progression opportunities
Education
A-Level or equivalent in
Maths and English
(or comparable experience)
Work location:
In person, Wakefield WF2 0XE
How to apply:
Please apply via Indeed with your CV and a short note on your availability (full-time or part-time, and preferred days).
Job Types: Full-time, Permanent
Pay: 11.00-14.00 per hour
Expected hours: 20 - 40 per week
Benefits:
On-site parking
Work Location: In person
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