Job Description

Operations and Compliance Coordinator

Location:

Denbigh (Head Office)

Salary:

34,000 per annum

Hours:

Full-time, 40 hours per week (Monday-Friday, 8:30am-5:00pm)

Application deadline:

4 November 2025

About Us

Lock Stock Self Storage is the largest container storage company in the UK, with over 30 facilities providing secure, flexible storage solutions to a wide range of customers.

We're a modern, dynamic, and growing business that takes great pride in delivering exceptional service -- from a customer's first enquiry through to the end of their stay.

About the Role

We're looking for a motivated, highly organised, and proactive

Operations and Compliance Coordinator

to join our friendly Head Office team in Denbigh.

This is a varied and rewarding role supporting multiple areas of the business -- including operations, compliance, customer administration, and internal processes. You'll play a key part in ensuring everything runs smoothly day to day, processes are followed correctly, and information is accurate and up to date.

The ideal candidate will be professional, detail-focused, and confident managing their own workload in a fast-paced environment.

Key Responsibilities

Provide administrative and organisational support to the management team, including action follow-ups and progress tracking. Manage a varied workload with changing priorities, ensuring accuracy and timely completion of tasks. Work independently, using initiative to move tasks forward and resolve issues. Support planning applications, liaising with consultants as required. Assist with compliance and operational matters, including Health & Safety, Insurance, Utilities and Business Rates Liaise with company solicitors and assist with legal administration. Support the management of company-owned properties and tenant relations. Maintain and update records in the company's asset management system. Assist with container sales and transport coordination. Provide customer and telephone support. Undertake any additional tasks as required by management.

Essential Skills & Experience

Strong administrative experience with excellent attention to detail. Analytical and problem-solving skills, with the ability to identify issues and propose solutions. Experience in operations, compliance, regulatory, or business support roles. Highly organised with strong time management skills. Confident, clear, and professional communicator, with strong written communication skills -- able to draft clear, professional emails, reports, and documentation. Ability to work accurately under pressure in a fast-paced environment. Strong IT skills, particularly Microsoft Outlook and Excel. Numerical accuracy and confidence with figures, particularly for reporting and contract and utility management. Positive, proactive and can-do attitude and a collaborative approach to teamwork. Discreet and trustworthy with confidential information. Calm, resilient, and able to manage multiple priorities. Experience preparing reports and documentation for management review.

Desirable Skills & Experience

Knowledge of Health & Safety policies, property management, insurance administration, utilities, or business governance. Experience supporting planning applications or liaising with consultants. Experience supporting senior management teams. Comfortable adapting quickly to new systems and processes. Evidence of taking ownership and seeing tasks through to completion without close supervision. Experience improving or streamlining administrative processes. Experience coordinating suppliers or managing third-party relationships. Experience in facilities or asset management systems.

What We Offer

A supportive, connected, and friendly team environment. Modern, spacious office with complimentary refreshments. Free on-site parking. Ongoing training and professional development opportunities. At least two fully paid company social events each year. Increasing annual leave entitlement -- up to 33 days after 5 years' service. An extra 1.5 days of paid leave in December (Christmas Eve, New Year's Eve, and our Christmas party day). Annual pay review. Up to 5 days of paid sickness leave per year. No weekend work.
Job Types: Full-time, Permanent

Pay: From 34,000.00 per year

Benefits:

Additional leave Company events Cycle to work scheme Employee discount Free parking On-site parking Sick pay
Work Location: In person

Application deadline: 04/11/2025