BritAsia Academy is a dynamic, government-funded creative education hub delivering high-impact, in-person training across
Content Creation
,
Music Production
,
Film & TV
, and
AI-Powered Digital Media
. We are committed to empowering learners aged 19+ to break into the creative industries, whether through employment, freelancing, or entrepreneurship.
Our mission is to offer a supportive and inspiring environment that enables learners to gain real-world skills, industry exposure, and job-ready portfolios. Backed by the BritAsia TV, we are rooted in culture, creativity, and career outcomes.
We are looking for an
Operations & Compliance Manager
to join our team and take ownership of our quality and compliance frameworks, ensuring we meet all funding, ILR (Individualised Learner Record), and audit requirements with excellence.
Key Responsibilities
Lead the collection, validation, and submission of ILR-compliant learner data for funding purposes
Oversee learner documentation including attendance records, registration forms, interview evidence, and milestone progression
Maintain strict audit-readiness at all times for inspections and funding partner reviews
Implement quality assurance procedures across the learner journey to ensure accuracy, transparency, and timely reporting
Train and support internal staff in understanding compliance expectations and data standards
Work closely with delivery and learner success teams to ensure data integrity and funding alignment
Manage documentation for learner progression milestones (e.g., course attendance, interviews, job outcomes, self-employment plans)
Review and update internal LMS/MIS systems and develop workflow tools to simplify audit tracking
Handle GDPR, safeguarding records, and ensure all legal and regulatory requirements are upheld
Person Specification
Essential
Experience in a compliance, funding, or operations role within education, further education, or training provider settings
Strong knowledge of ILR data standards, ESFA/WMCA funding compliance, and audit preparation
Excellent organisation, time management, and attention to detail
Confident communicator who can train colleagues and improve internal workflows
Ability to interpret complex funding rules and turn them into actionable procedures
Proven track record of successful audit outcomes or managing compliance risk
Desirable
Experience using MIS systems such as PICS, MAYTAS, or similar
Familiarity with OFSTED frameworks and inspection preparation
Knowledge of the creative education or digital skills sector
Understanding of learner milestone frameworks (enrolment, job outcomes, self-employment)
Why Join Us?
Opportunity to work in an innovative and growing training environment.
A supportive and collaborative team dedicated to learner success.
Professional development opportunities, including CPD and further training.
The chance to make a real impact on learners' career journeys.
If you are passionate about education, safeguarding, and supporting individuals on their career pathways, we'd love to hear from you!
Job Types: Full-time, Freelance, Zero hours contract
Pay: From 12.00 per hour
Expected hours: 20 - 35 per week
Benefits:
Casual dress
Company events
Free or subsidised travel
Free parking
Health & wellbeing programme
Schedule:
Monday to Friday
Language:
English (required)
Licence/Certification:
DBS (preferred)
Work authorisation:
United Kingdom (required)
Work Location: In person
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