Job Description

Are you ready to chart your own career path? With our refreshed strategy, we're building on our rich heritage and transforming our business to be more scalable and efficient, unlocking the capabilities needed for future success. This includes significantly investing in technology, streamlining the way we work and creating an environment where colleagues feel engaged, empowered and accountable; where they can show up, speak up and perform - because we believe in the difference our work makes.
At a glance:
Location: Manchester Office
Workplace Type: Hybrid
Employment Type: 12 month Fixed-Term Contract
Seniority: Mid-Senior Level
The role:
The Operations Consultancy Team are a vital part of a specialised team, focused on enhancing Partner Practices' infrastructure and process.
The Operations Consultancy team is made up of Consultant's that have expert knowledge in either HR, Operational Excellence, or Business Processing who together will be able to help Practices improve their overall business performance.
Using a range of knowledge, skills and tools they will support Partners and Practice Managers to develop the effectiveness of business operations within Partner practices with growth potential; they create sharper focus on the things that matter, optimise use of Partnership resources, and generate productivity through increased efficiency.
HR Consultants provide specialist, complex advice to support Partner businesses on all aspects of human resource management. Their support is delivered through face to face and virtual consultation.
What you'll be doing:

• Ensure risk and compliance requirements are met on client outcomes, with regular reviews
• Delivering the Partner HR service for the medium & HNW segment in alignment with overall SJP Partner "offer"
• Supporting the implementation of the "model office(s)" for priority businesses
• Provide an efficient and single point of contact to all medium & HNW segment services across SJP
• To provide expert advice to Partner businesses on all aspects of human resources management. To help them manage their workforce effectively, improve engagement and guide on employment law and regulation with the aim of maximising efficiency and effectiveness
• Support growth of HNW practices and capability working with proposition team and advisers
• Ensure Partner sentiment targets are met based on service / engagement
• Provide HR consultancy services to high priority Partners to optimise performance
• Deliver appropriate and relevant on-site and virtual consultancy support to Partnership businesses focused on long-term business goals.
• Deliver HR support to Partnership businesses focused on long-term business goals; strategic and tactical observations; and insights and recommendations to Practice's for improvement/growth
• Utilise available resources to identify key quality shortfalls and seek to form solutions to address these
• Understands I&D principles to drive better business outcomes, embedding these into business processes

Nature and Scope of Impact:

• The Operations Consultant provides a critical role, requiring a sustained emphasis on maintaining, planning, and executing operation consultancy direct to the Partnership.
• Scope to enhance the efficiency and productivity of the Partnership through effective consultancy.
• Delivering professional assistance to the Partnership via surgeries, training and one-off meetings to ensure the whole Partnership benefits from the Operations Consultancy Team.

Who we're looking for:
Job Knowledge:

• Detailed and technical understanding of all aspects of HR management, from guiding on employment law to consulting on culture and engagement.
• AbIe to demonstrate the ability to identify and guide on a wide range of complex employee relations issues, advising upon the associated risks
• Able to identify learning needs, designing and delivering engaging development solutions and materials.
• In-depth understanding of internal SJP processes and the most effective way in which to implement them.
• A comprehensive understanding of the Partnership, its motivations, business structures, and culture.

SJP Business Expertise:

• Client outcome focused
• Strong industry and product knowledge
• Excellent organisational skills, with the ability to proactively prioritise and manage workload with minimum levels of supervision.
• The ability to build strong relationships.

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What's in it for you?
We reward you for the work you do, whether that's through our discretionary annual bonus scheme that reflects both personal and company performance, competitive annual leave allowance (28 days plus bank holidays, with the option to purchase an additional 5 days), or online rewards platform with a variety of discounts.
We also have benefits to support whatever stage of life you are in, including:

• Competitive parental leave (26 weeks full pay)
• Private medical insurance (optional taxable benefit)
• 10% non-contributory pension (increasing with length of service)

Reasonable Adjustments
We're an equal opportunities employer and want to ensure our recruitment process is accessible and inclusive for all, if you require reasonable adjustment(s) at any stage please let us know by emailing us at careers@sjp.co.uk
Research tells us that applicants (especially those from underrepresented groups) can be put off from applying for a role if they do not meet all the criteria or have been on an extended career-break. If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you tick every box.
What's next?
If you're excited about this role and believe you have the skills and experience we're looking for, we'd love to hear from you! Please submit an application by clicking 'apply' below and our team will be in touch.
As a business regulated by the FCA we would advise you to familiarise yourself with the conduct regulations and in particular consumer duty obligations prior to an interview with SJP.

Skills Required