Job Description

Operations Coordinator

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Totton, Southampton (with occasional travel to Caldicot, Wales)

- Full-time | Competitive salary | Flexible hours after probation

About Us

We specialise in the

repair, refurbishment, and refit of cruise ship and ferry interiors

, helping clients maintain world-class standards for comfort and design. Our skilled team works globally, delivering high-quality interior projects both at sea and in dockyards.

As our business continues to grow, we're looking for a dedicated

Operations Coordinator

to support our Operations Manager and help ensure every project runs smoothly -- from planning and logistics to people and materials.

The Role

The Operations Coordinator will play a key part in the day-to-day operations of our business. You'll coordinate logistics, manage resources, organise travel, and oversee purchasing to support the successful execution of our shipboard and shore-based projects.

This role is primarily based at our Totton office, with occasional visits to our warehouse in Caldicot, Wales.

Key Responsibilities

Logistics & Materials

Coordinate the preparation and dispatch of materials for global projects. Source and order new or replacement items, ensuring best value and timely delivery. Maintain safety documentation (MSDS) and ensure compliance with hazardous goods regulations. Prepare and finalise commercial invoices, shipping labels, and customs documentation. Liaise with shippers, suppliers, and clients to ensure smooth deliveries and returns.

Resource Coordination

Assign internal teams or subcontractors to projects in coordination with Area Managers. Maintain accurate personnel records and compliance documentation. Arrange crew travel, transfers, and accommodation in collaboration with travel partners and client travel teams. Prepare and issue project paperwork including manifests, travel itineraries, joining letters, and RAMS.

Purchasing & Project Support

Process material and resource requests from the Projects team. Ensure all documentation and systems are up to date and properly filed. Support continuous improvement across operations and logistics workflows.

About You

Strong organisational and problem-solving skills with an eye for detail. Excellent communicator -- able to coordinate multiple moving parts effectively. Confident using Microsoft Office and digital systems for documentation. Experience in logistics, operations, or coordination (marine or construction background a plus). Flexible approach and willingness to travel occasionally to our warehouse in Wales.

Why Join Us?

Be part of a growing, hands-on company with international reach. Support exciting projects onboard cruise ships and ferries worldwide. Friendly, supportive team with real opportunities for career growth. Flexible hours after probation and free on-site parking.
If you're motivated, organised, and ready to support world-class projects at sea and on shore, we'd love to hear from you!

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Apply today and be part of our next voyage.

Job Type: Full-time

Pay: 30,000.00-35,000.00 per year

Benefits:

Casual dress Company events Company pension Free parking On-site parking
Work Location: In person