Still technically a 'small' Company but rapidly growing, we are a professional, hardworking and dedicated commercial cleaning company based in London. As a business, we offer both contract cleaning and one-off cleans (post construction, end of tenancy, deep cleans etc) and all associated services all across the UK.
I am the Operations Director of KSL and have overall responsibility for both the delivery of our services throughout the UK and our HR and Recruitment function. I now need to strenthen my team on the support side of both areas.
Please note
- This is a hybrid role - currently this role is remote based with occasional office days every 1-2 weeks, mainly in Ilford/East London. This may change depending on growth and needs of the business.
:
This role is to primarily assist me and this makes it an interesting mix of operational and HR/recruitment support.
The basic areas are broken down as follows currently however please note that this is not an exhaustive list and is subject to change depending on workload, skillset etc.
HR & Recruitment
Recruitment - advertising roles, co-ordinating applications, screening CVs and shortlisting candidates. Telephone/remote interviewing when necessary
Producing/distributing the weekly internal recruitment report
Onboarding new KSL staff - obtaining ID documents, proof of right to work in the UK, putting together contracts and new starter paperwork, induction procedure
Vetting/referencing of new staff
Ensuring holiday/sickness/absences are captured and records updated
Ensuring roles are covered in the event of emergency absence or planned holiday either with existing staff, agency staff or subcontractors
Assisting with monthly payroll information checks
Updating operational and HR systems
- Booking in temporary staff as necessary
- Adhoc projects - could include internal paperwork audits, updating and rolling out new policies/procedures etc
Operational Support
Conducting subcontractor searches for specific jobs nationally, updating and maintaining the Subcontractor Master List, general onboarding of new subcontractors
- Keeping track of what sites have had kit/supplies delivered to and ensuring it is picked up after the job is complete
- Assisting with ordering of supplies
- Assisting the Service Support Assistant with any documentation or tasks as required
General Admin
Liaising with KSL clients, suppliers and cleaning operatives as necessary on a daily basis
Maintaining the KSL internal share drive documents for HR
Assist with creation of any internal processes, forms etc and then implementation and maintenance and auditing our own internal procedures
Answering switchboard calls
Assist with adhoc tasks and projects in the business as a whole as required
Person specification
- An outgoing and friendly personality with great communication skills; not afraid to pick up the phone and talk to clients, suppliers, staff or ask questions
- Very good standard of English, both verbal and written
- Flexible and able to adapt to changing priorities
- Must be able to work effectively in a fast-paced role, good under pressure - things and priorities can change all day
- Good systems skills especially MS Office; good with picking up new systems
- Must be able to multi-task and work independently
- Must have a positive attitude and great work ethic!
Hours
- Monday to Friday, 7.5/8 hours per day, either an 8am or 9am start TBC
Extra hours may be required from time to time to get the job done
Pay
- 13.00 p/hr, PAYE paid monthly on the first Friday of every month, accrued holiday
At KSL, we all work very hard to make sure we deliver the best service to our clients; if this sounds like you and you enjoy a fast-paced environment I look forward to hearing from you - Thanks, Allison Taylor
At KSL, we believe that diversity and inclusion are essential to our success. We are actively working to build a workforce that reflects the communities we serve. We welcome applications from all backgrounds and are committed to providing a supportive and inclusive environment for everyone.
Job Type: Full-time
Pay: 13.00 per hour
Expected hours: 35 - 40 per week
Benefits:
Work from home
Schedule:
Monday to Friday
Application question(s):
Are you able to travel into Stratford, Ilford or East London areas for 'in-office' days?
How soon are you available to start?
Are you able and willing to work remotely when required?
Experience:
Administration: 3 years (required)
Work Location: Hybrid remote in London E20 1HZ
Reference ID: KSL-OPS
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