Job Description

We are seeking a highly organised and proactive Operations Manager / Business Integrator to work directly with the Director and help turn ideas into fully functioning systems. This role is ideal for someone who excels at structure, planning, and execution. Construction experience is not required. The main objective is to take the Director's ideas, create the processes, and ensure they are implemented successfully.

The company operates in the following areas:

Home extensions and conversions Kitchen supply and design VR design studio Project management service Trade partner network Franchise development and onboarding
This role is focused on bringing structure, clarity, and execution to a fast-growing environment.

Key Responsibilities

Systems and Process Development

Build and document operational systems for all divisions. Create workflows, templates, checklists, and standard operating procedures. Improve efficiency and ensure consistency across the organisation. Establish scalable processes that support future growth.
Idea Implementation

Translate the Director's ideas into actionable plans. Break large objectives into clear, achievable steps. Track progress and ensure tasks are completed. Prevent projects from stalling or falling behind.
Project Coordination

Manage multiple ongoing business initiatives. Maintain communication across departments. Ensure alignment between design, project management, operations, and sales functions. Monitor deadlines and maintain momentum on all active projects.
Team and Internal Communication

Liaise between the Director and the wider team. Allocate tasks and follow up to ensure completion. Provide updates, reports, and structured feedback. Help maintain a high level of organisation across the business.
Business Growth Support

Assist in building onboarding systems for trade partners, franchisees, and kitchen designers. Improve lead handling processes, sales workflows, and administrative procedures. Support the development of new services, systems, and product offerings. Contribute to the long-term strategic infrastructure of the business.
Candidate Profile

You will thrive in this role if you are:

Highly organised and detail-focused Comfortable creating structure from scratch Strong in planning, coordination, and follow-through Able to work independently and solve problems Confident managing multiple projects simultaneously Calm, consistent, and reliable Good with technology and workflow tools Capable of supporting a fast-thinking, fast-changing environment
Industry-specific experience is not required. Strong organisational and operational skills are essential.

Requirements

Experience in operations management, office management, project coordination, or a similar organisational role Proven ability to plan, structure, and execute projects Strong communication skills, both written and verbal Ability to design and document processes Competent with digital tools, spreadsheets, and workflow platforms Ability to work under pressure while maintaining attention to detail
Benefits

Salary 38,000-50,000 depending on experience Performance-related bonuses Flexible working environment Free parking Opportunity to grow into a senior operations or integrator role
Location / Working Arrangement This role is hybrid. Most responsibilities can be completed remotely, however the successful candidate must be able to work from our Manchester location at least twice per week for planning, collaboration and operational oversight. Candidates must be within reasonable travelling distance.

Job Types: Full-time, Permanent

Pay: 38,000.00-52,000.00 per year

Benefits:

Casual dress Flexitime Free parking On-site parking Sick pay Work from home
Work Location: In person