Job Description

Operations Manager

TR Fastenings (TR) is part of Trifast plc and is a leading international specialist in the design, engineering, manufacture, and distribution of high-quality industrial fastenings and Category 'C' components principally to major global assembly industries. Every colleague around the world is a valued member of the TR family who on a daily basis work together to deliver a high-quality service for all our customers.

We are looking to recruit 2 x Operations Managers on a permanent basis to join our National Distribution Centre based in the West Midlands (WS2 8DQ).

Working hours: Monday to Friday (37.5 hours per week).

The Role

The role reporting to the NDC Warehouse Manager. The Operations Managers will lead and direct the day-to-day operations of the warehouse during assigned shifts, ensuring the highest standards of safety, people development, customer service and operational excellence. The roles are pivotal in delivering a safe working environment, a motivated and capable team, and efficient, customer-focused warehouse operations

Key Tasks

Safety and Compliance

Champion a proactive safety culture through visible leadership, regular safety walks, and robust incident management Ensure all colleagues are trained and competent in safe working practices, including the use of PPE and adherence to site-specific safety protocols Lead the execution of the Warehouse Health & Safety Improvement Plan, closing compliance gaps and embedding continuous improvement, working with the UK& EHS Manager to develop the plans Maintain all warehouse equipment to legal and operational standards, ensuring regular inspections and servicing Conduct and document safety observations, audits, and corrective actions in a timely and effective manner

People Management

Lead, coach, and develop a team of Team Leaders and warehouse operatives, fostering a high-performance culture Conduct regular 1:1s and bi-annual performance reviews, setting clear objectives and development plans. Maintain and execute a comprehensive training matrix to ensure flexibility and capability across all warehouse functions Promote workforce engagement through structured communication channels to include shift briefings, weekly "whole team" briefings, visual management (e.g. of KPIs and other metrics), and town halls Support succession planning and talent development initiatives in collaboration with HR and senior leadership

Operational Excellence

Deliver shift performance against key metrics including OTIF (On Time In Full), pick accuracy, and productivity targets Drive Continuous Improvement initiatives using Lean tools such as 5S, GEMBA walks, and root cause analysis Ensure effective labour planning, including holiday and absence management, to meet fluctuating operational demands Manage labour budget effectively, including management and control of overtime Oversee all Goods in and Despatch activities, ensuring efficient flow of materials and accurate system transactions Collaborate cross-functionally with Logistics, Customer Service, and Supply Chain teams to resolve issues and enhance service delivery
The Candidate

The ideal candidate will have a minimum of 4 years experience in Warehouse Leadership, preferably within the fastenings industry, possess proven leadership skills and the ability to motivate and inspire others. A demonstrable experience in transforming culture, business performance and uplifting standards would be desirable.

A desire to succeed is a must, along with a can-do attitude, working to deadlines in a fast paced environment and who can think on their feet. An ability to demonstrate flexibility in their approach and be able to prioritise and remain focused at all times.

The candidate will have excellent communication skills, both verbal and written in order to be able to communicate and build good relationships with both internal and external stakeholders. Also be proficient in WMS and Microsoft Office Suite.

Flexibility around working hours is also required to ensure the smooth functioning of the warehouse operation. The candidate must have a full driving licence.

Job Types: Full-time, Permanent

Benefits:

Company pension Free parking Life insurance On-site parking Sick pay
Application question(s):

Are you a strong leader?
Experience:

Warehouse: 4 years (required)
Work authorisation:

United Kingdom (required)
Work Location: In person