Job Description

About Us

We're a UK-based startup reimagining culture change in workforce development for a more trustworthy world. Our mission is to unlock opportunity by connecting employees to their authenticity, aspirations, and goals, while cultivating workplaces grounded in trust, confidence, and purpose. We want businesses to thrive and that starts with employee engagement.

We design and deliver high-impact learning programmes across sectors and regions, blending personal growth, practical training, and employer engagement. We're growing rapidly and are now looking for a dynamic Operations & Marketing Lead to help us scale sustainably and strategically.

The Role

As Operations, Marketing & Sales Lead, you'll sit at the heart of the organisation--responsible for designing and streamlining the systems that power our work, while also leading our marketing and communications efforts that deliver sales.

You'll work closely with the founder to ensure programmes run smoothly, leadership teams are supported, and our message reaches the right audiences. It's a multi-disciplinary role ideal for someone with a startup mindset: operationally sharp, marketing-savvy, and purpose-driven.

Key Responsibilities

Operations (40%)

Programme Delivery Support--Manage the day-to-day logistics of programme delivery, including learner onboarding, scheduling, and coordination with partners and facilitators.

Process Improvement--Design and implement systems, workflows, and standard operating procedures to improve internal efficiency and cross-team collaboration.

Tool Management--Own our operations and communications tech stack, ensuring tools are used effectively.

Compliance & Reporting--Support GDPR compliance, safeguarding intellectual property, and program reporting. Maintain data dashboards to monitor operational KPIs.

Team Enablement--Support internal comms, onboarding, and documentation to help our growing team stay connected and aligned.

Marketing (30%)

Content & Campaigns--Create and manage content across channels (email, social, web, print) to grow awareness and engagement.

Brand Voice & Storytelling--Help shape our tone of voice and tell compelling stories about our impact, partners, and people.

Event & Partnership Marketing--Promote our programmes and thought leadership at events, with partners, and via digital campaigns.

Website & Analytics--Maintain our website and track marketing performance, adjusting strategy based on data and insight.

Sales & Business Development (30%)

Business Development--Identify and pursue partnership opportunities with employers, public sector agencies, and mission-aligned organisations.

Client Management--Manage inbound and outbound outreach, proposal writing, and client relationship development.

Scale Infrastructure--Help build a scalable sales pipeline using CRM tools and performance tracking.

About You

4+ years of experience in operations, marketing, or generalist startup roles.

Comfortable managing systems, logistics, and communications simultaneously.

Excellent written and verbal communication skills; confident producing content and messaging.

Strong tech literacy--familiar with tools like Canva, HubSpot, AI, or similar.

Self-starter with a collaborative spirit and commitment to social impact.

Nice to Have

Experience in workforce development, education, or social innovation.

Understanding of inclusive communications and ethical marketing practices.

Experience in B2B sales or partnership development.

Experience scaling processes and brand presence in an early-stage startup.

Why Join Us?

Help shape the backbone and voice of a startup with a bold social mission.

Work flexibly in a supportive and ambitious team culture.

Enjoy real responsibility, creativity, and the chance to grow with the company.

Competitive salary.

To Apply:

Please send your CV and a short note (max 300 words) on why this role excites you to admin[at]themoules.net.

Job Types: Full-time, Permanent

Pay: 38,000.00-50,000.00 per year

Schedule:

Monday to Friday
Work Location: Hybrid remote in London W1J 7UG