Job Description

C & D South West is a pallet distribution company based within the South West of England and we are looking for a Operations Support Administrator to join the team.

The applicant must be able to complete tasks accurately, working closely with our clients, internal customers and Pallet Network Depots. You will be liaising with Drivers and operational staff.

The role will also involve notifying and acting on exceptions with our customers and keeping them informed of any discrepancies that may arrive. Attention to detail is a key attribute ensuring that customer requirements are met. You will be responsible for ensuring the accurate and timely completion of tasks as well as making sure support is given where required across the operation on a daily basis.

C & D works within dynamic transport environment and requires someone who is able to think on their feet and react quickly to operational demand and changes, ensuring consistently high performance. If you think you are this person, please contact us today to apply for this position.

Experience required: 1-2 years experience working in administrative duties and must be proficient in Microsoft office & email systems. If not already you will be expected to train on the forklift.

Hours of work:

The hours are 45 per week, And the 3 rota'd shifts that you will be expected to do are: Monday- Friday between 07:00-16:30,09:00-18:30 & 11:00-20:30 although there is a degree of flexibility around this working to customer and business needs.

Skills:

Individual must be able to read and comprehend English to understand work instructions and must have the ability to work well with others with little supervision. Must be detail oriented, thorough and accurate Ability to efficiently solve problems Ability to establish priorities and accomplish multiple tasks Must be proficient in using Microsoft office software, including Outlook, Excel, Word & Internal Emails Must portray personal accountability Must be organised Must have team orientation and portray a commitment to task(s) Customer service skills Negotiation and decision-making skills Communication skills and a confident disposition when dealing with people, often in difficult circumstances Organisational and time management skills Commercial acumen The ability to think strategically Initiative and the ability to adapt quickly to different situations Good numeracy and literacy Interpersonal skills Discernment the ability to assess a situation objectively Attention to detail and sound report-writing skills.

Typical activities may include:

Answering the phone

Dealing with queries

Booking in deliveries

Completing data spreadsheets

Completing damage log

Booking drivers in & out of shifts

Arranging paperwork and devices

Checking service failures

Completing vehicle spot checks

Loading & Unloading Vehicles for second runs

Warehouse duties on request

Sounds interesting? Click APPLY now.

Salary: Dependant on experience

Job Types: Full-time, Permanent

Pay: 26,000.00-30,000.00 per year

Benefits:

Additional leave Company pension Free parking On-site parking
Work Location: In person