Job Description

Position:

Operations Support Administrator

Location:

Knowsley, Liverpool

Salary:

28,000

Hours:

37.5

Working Days:

Monday to Friday: 08:30 - 16:30pm with a 30-minute break

The Company

Founded in 1998, Tulway Group has established itself as a leading multidisciplined supplier of high specification mechanical, pipework and steelwork services, providing full site installation services to UK industry. The Group includes Tulway Engineering, Tulway Fabrications and Tulway Energy. We operate out of two locations in the UK - our Head Office in Knowsley, Merseyside, with a further 30,000 sq ft & 70,000 sq ft fabrication facilities in Middlesbrough.

Due to continued expansion, we are seeking a recent graduate to help support our operations team at Knowsley, and to facilitate the smooth running of the Knowsley site. This is an excellent opportunity to develop work experience in this industry.

We are looking for a

highly motivated

,

organised

and

detail-oriented

individual to join our supportive, family run organisation.

Key responsibilities

The main areas of responsibility are:

1. Providing support to our operations team

Liaising with suppliers via email and telephone.

Collating information for supplier appraisal questionnaires.

Assisting with the production of quotations using Microsoft 365.

Processing daywork sheets in preparation for invoicing.

Keeping the company quotation register and job register up to date.

Producing order acknowledgement letters.

Creating and maintaining project files, liaising with Project Control Officer to ensure files are maintained to relevant standard and held securely.

Assisting with administration relating to International Standards Organisation (ISO) standards and keeping the maintenance register up to date.

Maintain logs and checklists for company vehicles to help ensure service and maintenance checks are carried out in a timely manner.

Providing ad hoc support to the Operations Director - UK.

2. Finance and accounts

Raising draft invoices within Xero system.

Completion of supplier credit account forms.

Providing ad hoc support to the Finance Manager / Accounts Manager.

3. Marketing and communication

Maintain our Company website and social media presence helping to increase our brand awareness, generate leads and sales, and improve client engagement.

Develop relationships with relevant social media partners.

4. General administration

Act as first point of contact for visitors and telephone enquiries - handling incoming and outgoing telephone calls.

HR administration; supporting the HR Manager in recruitment, updating staff files and training records.

Obtaining quotes for training courses and arranging bookings.

Manage the inventory and storage of Personal Protective Equipment (PPE), placing orders with suppliers to maintain stock levels.

Manage the inventory and storage of stationery, placing orders with suppliers to maintain stock levels.

Providing secretarial services for Directors.

Arranging travel and accommodation for staff when required.

Manage the filing, storage and security of documents.

To accept responsibility for tasks that are not necessarily listed above but are commensurate with a role of this type.

Skills and Attributes

Proficient in Microsoft 365 with strong Excel skills.

Excellent time management skills and the ability to prioritise.

An analytical approach to work with strong attention to detail.

Ability to show initiative and propose solutions to issues identified.

Results focused team player who can work flexibly to meet business requirements.

Ability to work unsupervised to tight deadlines.

Confident telephone manner.

Be an effective team player when working with colleagues across the Group to ensure smooth workflow with maximum output.

Excellent written and verbal communication skills - including a confident telephone manner.

Qualifications and Experience

A degree or equivalent qualification in a scientific or engineering discipline.

Job Types: Full-time, Permanent

Pay: 28,000.00 per year

Benefits:

Company pension Free parking On-site parking
Application question(s):

Do you have a degree or equivalent qualification in a scientific or engineering discipline
Education:

Bachelor's (preferred)
Work Location: In person