Job Description

Operations Team Leader

Coventry

40 hours per week (Mon - Fri - 07:30 - 16:30)

32,215

Accelerate your career with a company that leads the way!

Manheim Vehicle Solutions, part of the Cox Automotive Group, is a fast-moving, evolving business that supports de-fleet operations, multiple remarketing channels, and a full range of vehicle preparation services - making sure vehicles are ready for both wholesale and retail markets.


As we grow our service offering and expand our client base, delivering on service level agreements and maintaining the highest standards is more important than ever.


Our team members are the driving force behind this success - making sure every customer requirement is met and that we deliver operational excellence and outstanding service at every step.

About The Role

We're looking for an experienced and hands-on Operations Team Leader to join our MVS Coventry team. Reporting to the Operations Manager, you'll oversee the day-to-day running of the department - supervising both administrative and operational activities while leading a team that keeps vehicle movements safe, efficient and on schedule.

What You'll Be Doing

Oversee daily operations for vehicle arrivals, processing, and despatch. Supervise and support the team - including performance management, absence management, training, and engagement. Ensure all vehicles are correctly booked, tagged, and tracked in CAMS. Check outbound units, update key details (V5s, keys, SD cards, mileage, etc.)and allocate stock locations. Liaise with other departments (QC, Customer Support, Technical) to resolve despatch issues and delays. Manage driver interactions and ensure vehicle loads are complete and ready for despatch. Maintain health, safety, and quality standards at all times. Identify and report any process or system issues promptly. Support the wider operations team with ad hoc tasks to ensure smooth yard operations.

What We're Looking For

Strong leadership and communication skills -- able to motivate, guide, and manage a team. Confident handling performance issues, investigations, and disciplinary processes. Excellent time management and organisation skills with the ability to prioritise in a fast-paced environment. Attention to detail, even under pressure. Good IT literacy (CAMS experience an advantage). A proactive, calm, and professional approach to work and customer interactions. Full UK driving licence.

We're Committed to Inclusion

We are proud to be an inclusive and equal opportunity employer. We celebrate diversity in all its forms. We are a place where you can be you.

Ready To Join Our Team & Make A Difference?

Apply now and drive your career forward with one of the automotive industry's most trusted names.

STRICTLY NO AGENCIES PLEASE

We kindly ask that agencies do not contact us regarding this vacancy. We work with a carefully selected and trusted group of recruitment partners. We do not accept unsolicited CVs sent to the recruitment team or directly to a hiring manager. We will not be responsible for any fees related to unsolicited submissions.


Cox Automotive is the world's largest automotive service organisation. We

provide dependable solutions that improve performance and profitability

throughout the vehicle lifecycle to manufacturers, fleets, and retailers.

Our businesses are organised around our customers' core needs across vehicle

solutions, mobility, remarketing, funding, and retail.