Communicates highly sensitive, confidential information concerning patients requiring empathy, persuasion and reassurance. Some patients may have special needs; patients may be hostile or antagonistic. Know and work to relevant local and Trust polices and guidelines relevant to the role. Keep accurate patient and departmental records in paper and electronic format.
Safely discharge trauma patients who can go home prior to surgery, utilising available services such as hospital at home and home intravenous therapy teams. Co-ordinating and developing ambulatory trauma pathways to optimise patients that can be managed on as ambulatory trauma via day-case and short in-patient stays. Liaising with the surgical bed manager, Day Procedure Unit, Trauma Ward, Paediatric Ward and Same Day Admission Unit regarding up-coming admissions and optimising capacity. Liaise with other hospitals regarding transfers in for specialist trauma surgery, help co-ordinate the transfer and ensure that there is a named consultant documented from the referring hospital to aid repatriation back when the patient is ready.
Liaising with surgeons, operational management, anaesthetists, and administration teams to allocate specialist trauma to appropriate up-coming specialist theatre lists. Liaising with the Anaesthetic team to ensure high risk patients receive an early anaesthetic review prior to surgery. Booking high dependency, critical care and extended recovery beds for high anaesthetic risk patients and liaising with the anaesthetic team regarding this.
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