Job Description

Customer Contact Agent (outbound only)

About Us

Everyman Driving Experiences is the UK's leading provider of supercar and motorsport driving events. Our customers come to us for unforgettable experiences, and our outbound contact team plays a key role in driving engagement, maximising bookings, and delivering a high-quality customer journey.

The Role

We are looking for confident, motivated individuals to join our outbound customer contact team. This role is strictly outbound only and does not involve inbound call handling. You will be responsible for proactively contacting customers to follow up enquiries, re-engage past customers, confirm details and support sales and booking activity.

This is a

target-driven role, suited to someone who enjoys proactive customer contact, building rapport quickly, working in a fast-paced commercial environment and smashing targets!

What You'll Be Doing

Making outbound calls to customers regarding enquiries, bookings, and follow-ups. Re-engaging previous customers and supporting repeat bookings. Confidently promoting our driving experiences and services. Updating and maintaining accurate customer records. Following call plans and campaigns to meet individual and team targets. Working closely with colleagues across sales and customer services to maximise conversion.

Who You Are

Confident, articulate and most importantly, comfortable making outbound calls. Persuasive and personable with the ability to build & maintain rapport quickly. Motivated by targets and performance goals. Organised and accurate when recording customer information. Previous outbound call centre, sales or telesales experience. Resilient, proactive, self-motivated.

What We Offer

A full-time, permanent role with long-term stability Competitive salary Structured training and ongoing development A fast-paced, supportive, and high-energy team environment Exposure to the exciting world of supercars and driving experiences Opportunities for progression

Everyman Values

| Fuelled by passion.

We live and breathe what we do.

| Safety and quality at full throttle.

Customer trust comes first.

| Stronger as a team.

We succeed together.

| Always pushing forward

. We improve, evolve, and raise the bar.

| Making moments that matter.

Experiences that last beyond the day.

| Own it.

We take responsibility and get things done.

If you are confident on the phone, enjoy outbound customer contact, and want to be part of a high-energy business creating unforgettable experiences -

APPLY NOW!

Job Types: Full-time, Permanent

Pay: 25,000.00-28,000.00 per year

Benefits:

Company events Company pension Employee discount Free parking On-site parking Store discount
Ability to commute/relocate:

Cranleigh GU6: reliably commute or plan to relocate before starting work (required)
Application question(s):

In your own words, WHY do you want to work at Everyman? What is your salary request? What is your notice period?
Experience:

Sales: 2 years (required)
Work authorisation:

United Kingdom (required)
Work Location: In person