Job Description

: Outbound Sales Executive

About The Coach Travel Group:

Backed by H2 Equity Partners, The Coach Travel Group is the UK's leading and largest private coach group, operating over 500 vehicles and employing 700 people. The Coach Travel Group is experiencing exciting growth and seeking a dynamic Account Executive to join our commercial team.

Role Overview:

As an

Outbound Sales Executive

, you'll be at the heart of our commercial operations -- maintaining key client relationships, growing accounts, and identifying new business opportunities. Working closely with the Regional Commercial Manager, you'll combine first-class customer service with a proactive sales approach to drive revenue and strengthen client partnerships.

Job Type:

Monday - Friday, 09:00 - 17:30

Location:

Slough and/or Reading (onsite)

Salary:

30,000 per annum (OTE: 35,000)

Benefits:

25 days annual leave + 8 bank holidays (pro rata) Workplace Pension (3% employer and 5% employee contribution)

Responsibilities:

Proactively generate new business through outbound calling, email outreach and targeted prospecting within the local area.

Meet or exceed monthly outbound activity KPIs (calls, emails, meetings booked, and revenue targets).

Build and manage a strong sales pipeline, identifying, qualifying and converting new opportunities.

Convert inbound enquiries while prioritising outbound sales activity as the core focus of the role.

Drive outbound engagement with lapsed, existing and potential customers to maximise revenue.

Conduct regular outreach campaigns to promote CTG services, seasonal offers and group travel solutions.

Research and identify new market segments, local organisations and industry sectors for growth.

Work closely with the Regional Commercial Manager to develop outbound strategies, sales plans and activity targets.

Conduct client discovery calls to understand requirements and create tailored solutions to secure new bookings.

Collaborate with the wider commercial team to create compelling proposals, quotes and presentations for new business opportunities.

Maintain accurate CRM/booking system records, tracking outbound activity, pipeline status and conversion metrics.

Provide exceptional customer service throughout the full sales lifecycle, ensuring a smooth handover into operations.

You:

Minimum 2 years of outbound sales experience within the travel industry, ideally with exposure to coach hire. Proven experience in building and maintaining strong relationships with key clients. Excellent communication and interpersonal skills, both written and verbal. Strong organisational and time management skills, with the ability to prioritise tasks effectively. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Ability to work independently as well as part of a team. A proactive and results-oriented approach. A passion for delivering exceptional customer service.
Job Type: Full-time

Pay: Up to 30,000.00 per year

Benefits:

Company pension On-site parking
Work Location: In person